Shawn Hebb Email & Phone Number

Orlando, Florida, United States

Cultivates client relationships by developing long-term strategies to meet their business objectives and advance their technology goals.

Orlando, Florida Area

Design, implement and support advanced Windows server, and network technologies, data migrations, server upgrades, and server applications

Orlando, Florida Area

Orlando, Florida Area

Buyer & Inventory Manager 2012-PresentForecasting and executing yearly product assortment purchasing plan that ensures end-of-year profitability, on trend in-season product flow, open-to-buy resource availability, reliable in-stock levels of key merchandise categories, and best price purchase decisions (e.g. capitalizing on seasonal discounts, vendor sales programs, etc.)Overseeing accounts payable and receivable, to include: issuing POs, timely processing of vendor invoices within contract terms, resolving fulfillment or shipping issues, processing credit card charge backs, and ensuring healthy levels of business capital remain availableQuoting “megabike” orders for high-end/custom purchases to keep price accessible while ensuring high profit margin for the store Overseeing store’s Quickbooks migration and additionally layering a Shogo interface between point of sales system and Quickbooks to improve task speed and accuracyLaunching and managing store’s email marketing to customers, vendors, and prospects via Constant Contact that communicates brand-building and profit-driving messages about product, promotions, and the cycling community

Orlando, Florida Area

Technical Expertise:Extensive technical ability and expert trouble-shooting skills resulting in rapid diagnosis of IT problems and fast, save-the-day solutions that protect/fortify company reputation while also feeding sales. Ability to easily establish trust-based relationships with clients and then leverage that rapport to bolster short and long-term sales in a way that authentically meets customers’ needs and company sales goals. Four time winner of “Top Billing Award” for being one of the most highly client-requested engineers, resulting in high billable hour return for company with additional gains in solution-based sales. Tech/Network Skills: Server Rolls: AD, DNS, DHCP, GPO, etc.Microsoft Windows Server: 2003/2008 Microsoft Exchange: 2003/2007/2010Microsoft SQL: 2000/2005/2008Microsoft OS’s: XP/Vista/7SonicWALL: NSA and Standard Smart Phones: iOS Devices, Blackberry, ActiveSyncVertical Applications: Client Profiles, Perfect Practice, BES, PeachTree, QuickBooks, RightFAX Virtualization: Citrix XenServer, XenApp, XenCenter

Orlando, Florida, United States

Orlando, Florida Area

Provided Help Desk and IT services/training to support internal corporate infrastructureDesigned, implemented, and supported LAN and WAN for 300+ end users and multiple locations Set up and implemented Microsoft Server 2000 , Exchange 2000, Microsoft SQL server 7.0 & 2000Provided Microsoft Server 2000 Active Directory supportSetup and supported Cisco switches and routers to ensure network connectivity between geographically separated offices