As the Director of Corporate Processes, I oversee and collaborate with management to ensure the smooth operation of all service, delivery, and support functions across multiple territories. My role involves validating adherence to company-wide standards on products, methods, and efficiency, while prioritizing and supervising the processes managed by practice managers. I make strategic decisions regarding consultancy and operational processes, aiming for optimal resource utilization and efficiency.My responsibilities extend to ensuring that all qualified personnel possess or acquire the necessary knowledge to deliver quality work within defined processes. From a product standpoint, I contribute to the creation, selection, and justification of tools necessary for efficient processes. I also oversee and potentially enhance the Business Management System to support current and future processes.In summary, I am dedicated to enhancing operational efficiency, maintaining quality standards, and driving strategic improvements in processes.

I'm acting PMO Director, to replace a maternity leave, while retaining my position as BPA Director.

• Support, advise and accompany its teams in order to promote the development of professional and software skills while facilitating learning in supply chain management;• Facilitate the self-organization of teams and individual accountability in order to optimize telework as well as the retention and engagement of talent;• Reinforce the alignment of the team's objectives with those of the company by managing by individual objectives as well as the management of the department as a whole;• Support the teams by participating in various customer meetings during the implementation cycle of a WMS (eg Steerco, Go Live, functional analysis, etc.) both remotely and on site;• Participate and lead multi-departmental meetings with the Product Delivery and Sales departments;• Manage, maintain and participate in a continuous improvement program within his department with the objective of creating value for the teams, the department and the company;• Participate in the management committee of the Services and Operations departments by being a driving force in the management and implementation of operational, tactical and strategic projects within the committee;• Establish annual budgets and hiring plans in order to achieve the objectives of the Business Analysts department and the Services and Operations department;• Create, manage and maintain performance indicators on the achievement of financial and operational objectives within the department;• Manage and approve expense accounts, time sheets, vacations, travel, etc.;• Perform various administrative tasks related to the management and supervision of the team and its department.

Main tasks:-Support, advise and assist the employees of its team in matters of human resources management;-Facilitate the self-organization of teams and individual empowerment in order to optimize the retention and engagement of talent;-Manage crises and support the team in change management;-Strengthen the alignment of the team's objectives with those of the company by managingby individual objectives;-Accelerate and support the professional development of team members in order toto increase expertise and performance;-Manage individual performance and set up improvement and management plansdisciplinary, documentation and other elements in the employee's file, as well as thetermination of employment planning, if applicable;-Manage and approve expense accounts, timesheets, vacations, travel, etc.-Perform various administrative tasks related to team management and supervision.

Mains Task:-Responsible for managing the implementation of the Warehouse Management System (WMS).-Managing task distribution and follow-up.-Managing and evaluating the budget and risks.-Primary contact point for the client. (Customers mainly in the United State) -Supporting and Analyzing new clients requirements.

Main tasks :-Analyze logistics and manufacturing processes to configure a Warehouse System Management (WMS) to meet customer needs.-Develop test programs.-Train users (customers).-Technical support and troubleshooting.

Main tasks :-Plan and evaluate sales requirements for each facility.-Organize staffing and logistics for the facilities.-Manage facilities and sales representatives to ensure optimum quality.-Control the operation of the installations according to Foliot standards.

Main tasks :-Meet clients and know their requirements.-Manage and supervise different teams of movers.-Manage deadlines, delivery trucks and damaged furniture.-Plan and organize the different facilities.