Shawn Hicks work email
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Shawn Hicks personal email
As a seasoned IT Specialist and System Administrator with over a decade of experience, I have dedicated my career to designing, deploying, and managing secure network systems that drive operational efficiency and maintain seamless business operations. My extensive background in IT covers various domains, including systems administration, network infrastructure management, and cybersecurity, allowing me to deliver robust, user-centric solutions that align with organizational goals and industry standards. My approach and commitment to excellence have been instrumental in resolving complex IT challenges and ensuring the integrity and security of IT environments.Throughout my career, I have successfully executed numerous high-impact projects, from deploying cost-effective radio frequency test systems to engineering portable software-defined radio packages that enhance network infrastructure mobility. My experience spans managing large-scale IT infrastructure and communication networks, leading cyber event management efforts in high-risk environments, and optimizing performance through strategic planning and project management. I thrive in dynamic, fast-paced settings where my skills in system design, troubleshooting, and technical communication can be fully leveraged to support mission-critical operations.My Specialties: Systems Design and Development Network Infrastructure Management Cybersecurity Event Management IT Policy Compliance Systems Integration and Testing Cross-Functional Collaboration Network and Systems Administration User-Centric IT Development Technical Demonstration and Briefing IT Infrastructure OptimizationI am passionate about staying at the forefront of technological advancements and continuously honing my skills to deliver innovative solutions that meet the evolving needs of the organizations I serve. With a strong foundation in both technical and leadership roles, I am well-equipped to drive IT strategy and innovation, ensuring optimal performance and security in complex IT environments. I look forward to connecting with fellow professionals and exploring new opportunities to contribute to impactful IT initiatives. Feel free to reach out if you would like to discuss technology trends, share insights, or explore potential collaborations!
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Senior Ground Segment EngineerVastLong Beach, Ca, Us -
Senior Systems EngineerIt Consulting Feb 2023 - PresentIn my role, I led the design, development, and integration of advanced systems and subsystems, ensuring they met project requirements through meticulous engineering processes and robust testing. I strengthened the organization’s testing capabilities by designing a cost-effective LTE radio frequency test system, integrating both hardware and software components within a $10K budget. By partnering with end-users, I refined hardware setups and optimized software configurations to enhance functionality and address operational challenges. I also developed and maintained comprehensive engineering documentation, including system architecture diagrams, interface control documents, and technical reports.I engineered and deployed a portable software-defined radio package, achieving a 25% reduction in weight through strategic research and integration, significantly improving network infrastructure mobility. My work enhanced visibility into daily cyber package progress by utilizing Office 365 and related tools to generate real-time metrics and analytics, facilitating prompt issue resolution. I deployed Azure Machine Learning tools to develop predictive analytics models, providing actionable insights that optimized operational planning and resource allocation. Additionally, I revised eight critical cyber policy documents to ensure compliance with Agile Core services and supported the upgrade of enterprise-wide IT systems. I demonstrated system capabilities to key stakeholders, developing a detailed test plan for evaluating system performance in field environments, driving strategic planning initiatives.
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Naval Special Warfare Development Group - Systems LeadUs Navy Jan 2018 - Feb 2023As a professional in tactical communication systems and IT infrastructure management, I coordinated the installation, configuration, maintenance, and troubleshooting of complex networks, providing expert-level technical support for all communication-related issues. My experience includes managing inventory and ensuring compliance with Navy and Department of Defense (DoD) standards and protocols. I led a global R&D team of 12 members in developing and implementing robust monitoring and maintenance protocols that resulted in 100% uptime for 54 mission-critical IT systems. My efforts in directing tactical R&D projects led to an 18% reduction in equipment footprint and the modernization of 110 high-value IT assets, thereby enhancing system efficiency and reliability.In my role, I played a crucial part as the primary technical liaison with senior leadership, delivering detailed technical analyses and strategies that supported strategic planning and decision-making. I enhanced team efficiency by leading training initiatives that streamlined workflows and optimized resource allocation for global IT operations. Additionally, I designed and conducted targeted training programs for new hires, focusing on complex technical subjects to accelerate onboarding and proficiency in advanced system administration tasks. My ability to communicate complex technical information effectively has been demonstrated through technical demonstrations and briefings for senior executives and VIPs, showcasing advancements in IT solutions and system capabilities. -
Tactical Communications Team - Systems EngineerUs Navy 2014 - 2018As a Strategic Communications Coordinator, I managed a wide range of communication materials, from drafting and editing to overseeing their distribution. I worked closely with journalists and media outlets to foster strong relationships and enhance media engagement. By monitoring, analyzing, and reporting on the effectiveness of our communication strategies, I ensured alignment with our organization's overall strategic goals. My role also involved translating complex technical concepts into accessible content for diverse audiences, including developing and delivering training programs on deployable enterprise communications suites.I demonstrated strong technical acumen and problem-solving skills, achieving 100% readiness for multiple offsite network installations and serving as the Departmental Equipment Manager. In this capacity, I guaranteed inventory control and equipment readiness, managing departmental assets valued at $5.3 million. As a communications subject matter expert for Pacific Command’s Afloat Forward Staging Base, I provided uninterrupted C4ISR capabilities to Special Forces personnel during Joint Combined Exchange Training events. Additionally, I leveraged my expertise in network security and systems architecture to maintain high bandwidth and reliable network operations in dynamic environments. -
Joint Intelligence Operations Center - Pacific, Network Operations SpecialistUs Navy 2011 - 2014As a Network Operations Specialist, I led a team responsible for the performance, integrity, and security of network systems within a high-risk production environment. I implemented network security protocols to protect sensitive information, configured network devices for compliance with organizational standards, and maintained operational security. My efforts ensured uninterrupted communications for 130,000 exercise participants by overseeing the monitoring and maintenance of over 300 communication circuits, facilitating the delivery of over 4,500 messages.I enhanced system reliability and uptime by directing a team in a 24/7 watch section, ensuring seamless operations for the Department of Defense Intelligence Information Enterprise. I also played a key role in minimizing downtime and strengthening cybersecurity by coordinating critical cybersecurity events and system outages with the Defense Intelligence Agency Headquarters. My work involved balancing competing demands to optimize IT performance and user satisfaction through effective network management, desktop support, and system administration for core administrative personnel.
Shawn Hicks Education Details
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College State UniversityBachelor Of Science In Information Technology Systems
Frequently Asked Questions about Shawn Hicks
What company does Shawn Hicks work for?
Shawn Hicks works for Vast
What is Shawn Hicks's role at the current company?
Shawn Hicks's current role is Senior Ground Segment Engineer.
What is Shawn Hicks's email address?
Shawn Hicks's email address is hi****@****avy.mil
What schools did Shawn Hicks attend?
Shawn Hicks attended College State University.
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