Support Satellite, DSL and Cable installs. Support Data Communications, Dealing with VoIP and other forms of communications which includes Routers and switches, and various forms of modems also. Helped install techs re-peaked satellite dishes and trouble shoot other issues with satellite dish setups. Checked and built routing tables, and corrected TCP/IP conflicts. I also confirmed that gateways worked as should. Checked work orders for errors and corrected as needed. I also took care of incoming calls from other help desk techs with their installs for their clients. Checked and confirmed Vpn setups on various routers. I helped clients through email setup and virus removal and other problems. Setups ran on Windows, Linux and Cisco. This deals with both business and public sectors.

Skilled computer specialist with proven success in managing multiple projects for E-commerce, Web Design, Sound and Video Production in live church service, Proven leadership capabilities, IT maintenance providing workable strategies and building teams for maximum effectiveness.

Monitored Bank web sites, Compaq Rack mount servers, and Monitored Firewalls, (using checkpoint, Compaq insight manger, App Manger, Real Secure and other software). Handled incoming service calls, support clients for bank web sites and other clients, Performed nightly backups of all servers including Windows NT, UNIX, VMS, and Novell servers, and processed data for clients.

Managed the installations and repairs of home and office computers and network repairs, virus removal, hard drive backups, custom-built computers, and manufacture and install of DVD computers, Have also dealt with some sales.

Built Head Office Server while maintaining head office computers. Built and repaired computers for clients, solved hardware and software problems with computers. Also maintained the production line (where computers were built).

Lead hand on the testing line, which involved training testers and other duties. Built and maintained Custom computers configured various software and components in computers, Installed Windows NT Server, Windows NT Workstation, and other operating systems, repaired computers and trouble shoot software.