Shawn Pitner Email & Phone Number

Remote

Concord, California

Drive to commercial and residential customer sites to install, troubleshoot and repair home theater and home automation systems.Build positive relationships with customers and suggest additional ways that our products may make their life easier.

Mokelumne Hill, Ca

Built a Wireless Internet Service Provider business from the ground up.Rapidly accumulated a customer base of 100+ customers, and growing, with monthly recurring payments.Attained a wealth of knowledge and experience in every aspect of the business i.e. network administration, customer relations, marketing, accounting, , ...etc.Negotiated a three party contract with Comcast and Hurricane Electric(HE.net) in order to receive our backbone connection. IP Transit provided by HE.net through a Comcast fiber drop in a PTP dedicated private line connection, traveling a distance of over 100 miles, to the Hurricane Electric Fremont Data Center .Designed and deployed a dual stacked environment offering both IPv4 and IPv6 options to our customers. A /24 block of public IPV4 addresses, as well as a /64 of IPv6 globally routable addresses, provided by HE.netEngineered network topology where public IPv4 addresses are reserved for services such as DNS, SMTP, DHCP server, and also Ubiquiti’s line of AirControl, / AirVision / UniFi servers, which are management platforms that use SSH sessions to monitor and control the various AP’s, CPE’s and I.P. Security Cameras that are deployed in the network.

Santa Rosa, California

Built media towers for high end residential and commercial clients that would drive their smart home or smart office experience.

San Carlos, Ca

San Ramon, Ca 94583

Responsible for installing, programming and troubleshooting Control4 systems for high end Home Theater and Home Automation.

Oakland, Ca

● Responsible for the overall health, performance, and capacity of corporate, development, and customer-facing networks. ● Created functional and operational network system requirements and specifications ● Maintained a thorough understanding of complex and evolving applications, and the implications on network topology ● Assisted in the roll-out and deployment of new product features and installations to facilitate rapid iteration and constant growth ● Developed tools to improve ability to rapidly deploy, and effectively monitor applications in a large-scale AWS environment ● Worked closely with software development teams to ensure that platforms are designed with network operability in mind ● Worked closely with corporate IT teams to ensure connectivity of company servers, desktops and telephony systems ● Participated in a 24x7 on-call rotation ● Used change control procedures to document and open any production-impacting change requests ● Provided network support for a company of 1000 employees, both local and remote, ● Engineered, designed, and deployed network infrastructure for a small branch office in Fremont, Ca. ● Traveled to Kansas City on several occasions to design, engineer, and deploy the network infrastructure for a new branch call center with site to site VPN back to Oakland HQ, as well as to branch offices in Fremont, Ca, and Amsterdam ● Extended local IT network infrastructure between sites using the Meraki Site-to-Site VPN as well as secondary routes through AWS.

Mokelumne Hill, Ca

● Resident “jack of all trades”● My quick learning and willingness to take on any challenge, resulted job duties of a wide range, including: Customer Service, Bartending, Cooking, Waiting Tables, Plumbing, Electrical, Online Marketing & Web Presence, Local IT support, Installation of Hotel Guest Wifi network, and separate secure employee network, both secured with WPA/WPA2 encryption.● Maintained a good working relationship with the Hotel even after my departure to pursue starting up my own business as an ISP. In fact they are now customers and purchase our largest monthly package offering, as well as serve as a wireless repeater. Being one of the tallest buildings in town and centrally located lends itself to a perfect location where we have strategically placed wireless AP’s, ensuring thorough coverage in the most active part of the community.● Designed and deployed a high priority, low loss, wireless PTP link to the Hotel Leger to ensure a premium QoS needed to operate a multilayered, enterprise level, Polycom V.O.I.P system. Plans are to also integrate an I.P. based P.O.S. system in the future.

Schofield Barracks, Hi

● Network switching systems operator­/maintainer performs maintenance on electronic switches, control centers, combat radios and other equipment associated with networks. They also use computers to troubleshoot the system when errors occur● Deployed to Afghanistan in Operation Enduring Freedom and was attached to a specialized task force testing out the potential use of I.P. based networks, including V.O.I.P. in a combat zone.● Became the “First Ever” to successfully complete a V.O.I.P call in a real world live combat zone.● Dept. of Defense ­ “Secret” level Security Clearance ­ Good through 2018

Network Administration, Information Technology

Fremont Campus

Digital Media, 3.5

Activities and Societies: Also work as paid employee "Student Assistant" for the RTVF(Radio Television FIlm) Dept.

Criminal Justice