Shawna O'Neill Email & Phone Number

Cincinnati, Ohio Area

• Led and participated in performance improvement assessments & implementation engagements for mid-size hospitals to large health systems. These included focus area improvements in workforce, length of stay/patient flow.
• Building a collaborative and trusting relationship with the C-suite
• Focus on management/staff education,
• Development and implementation of management tools,
• Setting measurable targets & goals and building in accountability
• Ensuring that regulatory compliance, quality, & satisfaction was not compromised

• Served in three interim roles as COO/CNO and other interim roles including group practice administrator for 70 anesthesiologists and CRNAs, project leader for CMS Immediate Jeopardy Corrective Action, team leader for a.
• Completed operational assessments for eight hospitals throughout the United States which revealed the need for significant improvements in productivity. The resultant establishment of realistic goals, culture change.
• Implemented operations improvement plans in acute care hospitals for Emergency Services, Surgical Services, Radiation Oncology, Inpatient Nursing Units, and Maternal/Child Health Service Lines. The focus on solutions.

• Envisioned and executed a new company to ensure the success of operations/process improvement and served as a successful partner in organizational change. The philosophy of the company was that one must have the.
• Major clients included CHRISTUS Health and Catholic Healthcare Partners. At CHRISTUS Health we implemented a corporate wide standardized method of measuring each department and set individual productivity standards for.

Worked for Mercy Hospital in a variety of roles included Vice President Patinet Care Services from 5/1987 - 6/1996. In the role of COO was responsible for developing, implementing, and evaluating all operatons and programs for two acute care hospitals, a fifty-three bed long-term care facility, a fifteen bed rehab unit, and three off-site ambulatory care.

Mha

Bsn

Activities and Societies: Sigma Theta Tau

Lean Six Sigma Black Belt

Six Sigma Green Belt In Healthcare

Currently working on completing Six Sigma Black Belt