Shawn Boyle Email & Phone Number

Englewood, Colorado, United States

Englewood, Co

Provides IT support for Department of the Interior, Interior Business Center, which provides payroll and personnel services for multiple government agencies.* Developed and maintained a mainframe automated functional and QA testing suite utilizing various languages (JCL, SAS, etc.) and utilities (Syncsort, INFOPAC, etc.).* Conducted functional and QA testing of IBC software.* Monitored daily production processing, including oncall rotation.* Scheduled production and test processing utilizing Control-M.* Supported transmission processing utilizing NDM, FTPs and MFT.

Greater Denver Area

Provided primary IT support for the MCI Consumer Billing platform.• Developed and maintained two mainframe automated QA testing suites. • Led QA testing of all fMCI Consumer Billing software. • Developed software for invoice messaging system utilizing various utilities and languages.• Supported configuration management applications utilizing both CA-Endevor and custom developed configuration management systems. • Collaborated with both onshore and offshore Verizon teams to automate and transition applications. • Monitored daily production processing in a 24/7 mainframe environment, taking corrective actions necessary to ensure that established billing dates were met. • Provided Access administration for 23 systems. • Administered and maintained multiple websites including documentation, ticketing, and business metrics sites. • Scheduled production processing utilizing CA-7/ESP.

Colorado Springs, Colorado Area

Managed teams that provided QA testing, access management, configuration management, website administration and production support for all of the fMCI Mass Markets Billing applications. • Managed multiple teams, including recruitment, hiring, training, scheduling and evaluation of team members.

Colorado Springs, Colorado Area

Led the Implementation Support group which did access management, configuration management and website administration while also supporting MCI Mass Markets Billing QA testing. • Developed an automated testing suite utilizing REXX, CLIST, COBOL and ISPF Dialogs to standardize testing and allow for a rapid response to requests. • Led QA testing of all fMCI Consumer Billing software. • Utilized CA-Endevor to provide configuration management support for Consumer Billing applications. • Administered and maintained multiple websites including documentation, ticketing, and business metrics sites. • Provided Access administration for 23 systems. • Scheduled production processing using CA-7/ESP.

Colorado Springs, Colorado Area

Recruited by MCI as a mainframe production support analyst upon receiving degree. • Monitored daily production processing in a 24/7 mainframe environment, taking corrective actions necessary to ensure that established billing dates were met.• Created and implemented comprehensive Production Support training suite, significantly reducing the time needed to onboard new hires.

Fort Collins, Colorado Area

Responsibilities included developing sales projections, creating payroll budget, associate hiring, development and evaluation for 30 plus associates.