Shawn Bruce Email & Phone Number

Florida, United States

Tampa, FL

Remote

Florida, United States

Responsible for communicating and demonstrating Certain technology and product strategy to various audiences including prospects, customers, partners, staff, management and investors. Possesses expert level and hands-on capability on all aspects of the Certain platform with the ability to effectively connect strategic vision, business practice, customer.

Celebration, FL

- Managed and executed complex travel processes with an emphasis on exceptional guest service for Media partners traveling as part of a Disney Cruise Line or Adventures by Disney vacation experience. - Coordinated and managed individual and group travel arrangements for all media and Cast travelers in accordance with the guidelines of the Walt Disney.

Orlando, Florida Area

- Managing web-based product development processes and timelines for multiple Disney business units worldwide- Partnering with GBTS, WDPRO, eBusiness Solutions, and vendor development teams to build and maintain eCommerce, informational, registration, and mobile websites for 19 internal lines of business worldwide- Building and maintaining online.

Orlando, Florida Area

- Delivered exceptional guest service making Disney Vacation Club resort reservations within a call center- Advised members on resort, dining, and entertainment options at the Walt Disney World Resort and the Central Florida area- Recognized as a “Great Service Fanatic” by Guests 16 times within a four month time period

Orlando, Florida Area

- Collaborated with Disney Vacation Club Sales to efficiently operate the Disney Vacation Club Preview Centers- Responsible for providing personalized Disney Vacation Club villa model tours and issuing cash based incentives- Spotlight on Professional Interns article featured in weekly newsletter and on company intranet in September 2009

Paradox, NY

- Lead a cabin of nine counselors and thirty campers through daily activities during two separate 3 ½ week overnight camp sessions- Responsible for campers health and safety including prevention of attacks from dietary and environmental allergies- Documented daily reports of events, incidents, and feedback for campers and counselors to leadership - Engaged.

Murray State University

- Partnered with Walt Disney World College Recruiting to motivate students to attend a College Program presentation through information tables, online presentation sessions and career fair booths- Assembled a comprehensive marketing plan and implemented its tactics.- Developed a support program for South Korean students combining Murray State and Disney.

Murray State University

- Lead a team of students and full-time team members to cater events ranging in size from 1-5000 Guests- Collaborated with Front of House and Back of House teams to ensure every aspect of an event was flawless- Streamlined interview and hiring process for student employees across nine separate University dining venues- Coordinated venue, resource, and.

Murray, Kentucky

- Performed as the University mascot “Dunker” and “Air Dunker” at athletic games, events, and community engagements - Collaborated with University pep teams to incorporate Dunker into routines and performances to motivate students and fans

Graphic Communications Management, Graphic Design, Web Design, Communications, Marketing, Management

Activities and Societies: - Sigma Phi Epsilon Balanced Man Scholarship - University Official Collegiate Mascot "Dunker" -Walt Disney World.

High School

Activities and Societies: Thespian Troupe 643 and Varsity Track & Field