Shawn D. Crawford, Pmp Email & Phone Number

New York, New York

As a result of an agency-wide reorganization, I was appointed to the position of Senior Business Systems Analyst. My mandate was to hire and develop a team of Business Analysts to support the application development process. My ongoing objective is to continuously develop, improve and implement processes, ensuring compliance with industry standards.ACTIONS AND RESULTS✓ Manage a growing team of 5 Business Analysts and provide ongoing coaching and support.✓ Spearhead execution of project scope, work breakdown structure (WBS), development, and implementation of agency software projects.✓ Report ongoing status updates on project progress, risks, change management, and issue resolution, decreasing risk events that can become potential roadblocks.✓ Directed the effort to design, develop and implement the VAU database project for the Voter Assistance Unit.✓ Co-managed efforts with the IT Director, Manager of Software Development and the Senior Developer to redesign and upgrade C-SMART.✓ Re-engineered the SDLC process for the MIS unit by implementing project management best practices.

New York, New York

As a lead player in the Systems Administration department, I work directly with the director of information technology, technical manager, and programmers to design, develop, maintain, and enhance all modules of CFIS (Campaign Financial Information System) and C-SMART (Candidate Software for Managing and Reporting Transactions). To ensure systems are continuously meeting the current and growing needs of individual departments and the agency, I established a consistent communication strategy with senior leadership and department representatives. ACTIONS AND RESULTS✓ Led the development, design, and rollout of a tracking system that enabled the agency to complete 100% of audits and comply within City Council deadlines.✓ Delivered a new online application that serves as a portal for 300+ campaigns.✓ Produced and updated management documents, including reports, action items, meeting minutes, monthly reports, etc.✓ Designed, developed, and performed UA testing for various components of the NYCCFB's on-line candidate portal application (C-Access).

New York, New York

Promoted after 1 year into a lead analyst role, additional accomplishments included overseeing 3 business analysts in the Systems Analyst Group. In order to successfully deliver multiple systems projects within designated deadlines, I ensured that the work flow was prioritized, meeting optimum productivity levels and satisfying organizational goals.ACTIONS AND RESULTS✓ Spearheaded Electronic Funds Transfer system implementation, providing agency with a mechanism to securely issue $85M+ in public fund payments to various campaigns electronically.✓ Conducted reviews with various department heads and representatives to ensure that CFIS is continuously meeting the current and growing need of both their departments and the agency ✓ Served as point person to all CFB departments regarding resolutions to technical issues. ✓ Liaise between external consultants and departmental managers.

New York, New York

As a system analyst, I designed application user interfaces and collaborated with the development team to develop applications based on end-user needs and business requirements. ACTIONS AND RESULTS✓ Developed, tested and implemented source code for adhoc reports as requested from various agency department heads.✓Troubleshot all modules of CFIS (Campaign Finance Information System) and provided individual and group trainings on newly implemented modules.✓Evaluated third party software and made recommendations to the Director of Information Technology.

New York, New York

In my role, I was a lead advisor to department heads and VPs on all technology and systems related issues. I served in dual roles as divisional project leader and an Enterprise Project Team representative (EPT team member) to Citicorp’s Year 2000 Compliance Project team. ACTIONS AND RESULTS✓ Automated 75% of Citicorp’s common stock accounting functions, resulting in 100% Y2K compliance for the Corporate Secretary/Executive Administration division.✓ Developed source code to support various departmental functions utilizing FoxPro.✓ Provided technical support and new product training for the Corporate Governance staff.✓ Supervised, monitored, and approved various activities of Citicorp’s stock transfer agent and stock control account managers.

New York, New York

I was hired as an assistant manager after completing a summer business internship. ln my role I maintained and produced stock balance reports for the Federal Reserve, Office of Thrift Supervision, Tokyo Exchange, Citicorp’s 10 Q, and 10 K reports.ACTIONS AND RESULTS✓Performed monthly reconciliations of Citicorp’s Treasury, Common Stock, and Surplus general ledger accounts with a market value of $40B+.✓Managed activity for departmental proof, accounts receivable, and prepaid accounts.✓Facilitated the preparation of the departmental annual budget, budget variance reports, and monthly accruals.✓Processed and verified expenses incurred by all Departmental Managers and some members of Senior Management.