Shawnee Mckee Email & Phone Number

Auburn, Alabama, United States

* Research keywords and technologies for competitor analytics, infringement, and business innovation.* Conducts intensive keyword searches to gather patent data using PatSnap software and Advanced Google searching. * Quantitative and Qualitative data analytics of search results to support scientists, legal, and development staff. * Quantifies monthly, quarterly, and annual legal costs using Excel pivot tables and Pareto charts. * Collaborates with the Business team quarterly to create a business intelligence report of competitors and innovative technologies.

Auburn, Alabama

* Prepared, reviewed, and verified press releases and weekly Constant Contact emails for accuracy. * Point of contact for assisting elderly members with one-on-one technology tutorials and answering questions regarding policy and procedure. * Managed OLLI's Facebook page, as well as assisted with public relations and marketing programs designed to increase membership. * Performed front desk receptionist responsibilities to include answering and directing phone calls, scheduling appointments, appointments, receiving documentation, accepting deliveries, and directing customer service.

Auburn, Alabama Area

* Processed payments for income and business taxes for the IRS and 26 states, as well as payments for utilities, insurance payments, property taxes, citations, and miscellaneous other types of debt in hundreds of jurisdictions as a third-party payment processor.* Achieved 100% accuracy of personal information utilized in processing payments.* Accurately resolved payment reversals, voids, and IRS payment updates. (e.g. to correct inaccurate information on payments)* Achieved at least 80 calls per day on a consistent basis in a fast-paced environment, consistently attaining the highest levels of quality during monthly review.* Maintained security standards handling large amounts of personal information in compliance with a Low-Risk IRS Security Clearance.

Auburn, Alabama Area

* Accurately compiled medical treatment data into written letters.* Utilized a keen eye for detail while reading and recording data from medical records.* Ensured 100% accuracy totaling medical bill costs, recording medical treatment data, and contact information for insurance companies. * Utilized a fax machine and postal machine to send completed demand packages to insurance adjustors. * Recorded accident, injury, and personal information into database system for new clients. * Scheduled meetings between new clients and our 8 investigators utilizing Google Calendars.

Auburn, Alabama

* Fielded hundreds of calls per day from clients, insurance adjusters, and medical personnel by either transferring the caller to the corresponding attorney or paralegal, or taking a message. * Prepared correspondences via letter, email, or direct message to various external (e.g. medical offices) and internal parties (e.g. attorneys and paralegals). * Achieved complete accuracy in posting messages to the correct corresponding case.

Bachelor Of Science - Bs, Multi/Interdisciplinary Studies; Minor In Public History, 3.9

Activities and Societies: Summa Cum LaudeCoursework in Interdisciplinary Research, Public History, Grant Writing, Southern Studies.

Associate Of Science - As, Applied Sciences

Activities and Societies: Southern Union Student Veterans AssociationI held the position of Historian and Webmaster of the Southern Union.