Shawn L. Self Email and Phone Number

* Accountable for the successful delivery of division projects* Ensuring that appropriate timing, resources, and sequencing of the work efforts are aligned to produce the desired result within a given period of time* Supporting Division CIO in scheduling and prioritizing workload given resource constraints* Managing Division and Enterprise deployment project schedules to minimize intra-project resource conflict and facility activity conflict* Identifying and managing risks and issues* Coaching those working on activities to clarify assignments and deliverables* Documenting and analyzing lessons learned and sharing with others* Validating the completion of project documentation and relevant knowledge bases

As a dedicated Business Development and Project Management Consultant, I deliver exceptional return on investment for healthcare entrepreneurs by integrating my expertise in finance, healthcare, and technology with innovative problem-solving skills.* Experienced Healthcare Project Manager | Revenue Cycle Management (RCM) and EHR Subject Matter ExpertKey Strengths:* Strategic Project Planning: Skilled in developing and executing comprehensive project plans that align with organizational goals, ensuring timely and cost effective delivery of healthcare technology initiatives.* Cross-functional Team Leadership: Adept at leading multidisciplinary teams, fostering collaboration, and maintaining clear communication to drive project success in complex healthcare environments.* Risk Management and Mitigation: Proficient in identifying potential project risks and implementing effective mitigation strategies to safeguard project outcomes.

As a Sales Engineer, I leveraged my expertise in healthcare technology to drive project success, optimize revenue operations, and provide high-level technical support. Key achievements and responsibilities included:* Project Management and Technical Leadership: Led the implementation of the HubSpot CRM system and served as the Product Owner and Tier III Support administrator, ensuring successful integration and ongoing support.* Revenue Cycle Management Expertise: Acted as the in-house subject matter expert for Revenue Cycle Management (RCM), Electronic Health Records (EHR), and Analytics, supporting the National Sales Director in pitching tailored solutions to senior executives.* Innovative Sales Tools Development: Designed and managed the development of the "Initial Revenue Analysis" sales prospecting tool, which automated reporting and led to a 300% increase in initial contacts.Key Skills and Experience:* Team Management: Successfully managed high performance teams of data analysts and developers to deliver complex projects on time, maintaining high levels of collaboration and productivity.* Revenue Operations Leadership: Leveraged HubSpot automation and low-code solution to create a sophisticated key account based data enabled sales and service based cadence. Managed and controlled these processes to improve drive revenue growth.* Cross-functional Collaboration: Worked with in-house developers and vendor engineering teams to ensure the delivery of high-quality client-facing data analytics and dashboards, utilizing LEAN and Agile methodologies to meet project milestones consistently.

As a Project Manager for client-facing data analytics and dashboarding projects, I led a team to deliver comprehensive executive management dashboards, as well as specialized live dashboard tool allowing near real time insight into claim denials by CARC and RARK codes, for 14 Federally Qualified Health Centers (FQHCs). My role encompassed the full project lifecycle, from requirements definition to project scope, budget management, risk mitigation, implementation, training, and optimization. I used this tool to facilitate weekly, on-screen performance review meetings w senior management at each of our 14 FQHC clients. I am accustomed to consistently delivering high level, on-screen and face to face presentations to executive management and key decision makers, for a significant portion of my work day. * Managed a remote team using Agile methodology, conducting daily standups, sprint planning, sprint reviews, and retrospectives to ensure continuous improvement and timely delivery of projects.* Applied emotional intelligence best practices and servant leadership principles to foster a collaborative and supportive team environment, empowering team members to consistently produce high quality deliverables. * Advanced Data Analytics: Utilized advanced Excel functions and Microsoft Power BI for data cleaning, modeling, data visualization resulting in near real-time cash flow and claims denial analysis.

SoMed Solutions leverages a proven methodology and an experienced team of professionals to deliver optimized revenue cycle management services for privately owned medical practices.* Managed and led a remote and hybrid team of professionals, fostering collaboration and efficiency through agile servant leadership.* Supported billing and EHR applications such as eClinical Works, Availity, Greenway EHR, and NextGen EHR.* Analyzed denial codes and implemented workflow improvements, enhancing EHR optimizations for clinical documentation and front office tasks including scheduling, registration, eligibility, and pre-authorizations.* Utilized deep knowledge of medical billing best practices to drive revenue cycle efficiency and improve financial performance.* Emphasized continuous improvement and agile methodologies to streamline processes and enhance team productivity in a remote work environment.

As an accomplished Sales and Operations Manager, I successfully led remote teams, executed franchise agreements, and spearheaded start-ups from inception to operational excellence. My extensive experience in sales and strategic project management has driven significant improvements in healthcare operations, profitability, and overall performance metrics. I bring a strong background in emotionally intelligent servant leadership, data analytics & visualization, and project management to contribute to the team's long-term operational success.* Managed a remote team of eight medical imaging account executives, overseeing all aspects of human resources, training, and active participation in prospecting and closing activities across Alabama, Mississippi, and Florida.* Executed Osteoarthritis of America franchise agreement, ensuring alignment with owners' wishes across eight locations, integrating franchise locations into each of our existing imaging centers.* Led the Revive Vitality start-up, overseeing every phase from design to grand opening to operations, ensuring a successful launch and ongoing operational efficiency.* Designed and implemented a cost-effective, companywide performance management dashboard by integrating components from Google, Zapier automation software, and Cyphe data visualization tools.* Managed the implementation of an EMR system, enabling eight offices across the Southeast to improve no-show and cancellation rates, charge capture, patient communication, and reporting of results to ordering physicians, transitioning from fax to electronic delivery.* Implemented Agile methodologies in an existing traditional/waterfall environment, resulting in a hybrid approach to projects and change management, that included Daily Standups, Sprint Planning, Sprint Reviews, and Retrospectives.

Experienced Project Manager and EHR Support Analyst with a strong background in transitioning from paper to EMR workflows, selecting and integrating specialty software, and improving patient management systems. Skilled in leading Agile and SCRUM methodologies to enhance project outcomes and operational efficiency.* Planned, sourced, installed, and maintained laptops, WiFi, and IT infrastructure for a successful transition to EMR-based workflows.* Managed the implementation and integration of the Phreesia patient intake management system with Greenway EMR, resulting in a 60% decrease in no-shows and cancellations.* Introduced and led Agile, SCRUM, and Kanban events, including Daily Standups, Sprint Planning, Sprint Reviews, and Retrospectives

Experienced Project Manager and EHR Support Analyst with expertise in transitioning healthcare practices to EMR workflows, managing software implementation, and improving operational efficiency. Proven track record in integrating advanced dictation solutions and achieving compliance with industry standards.* Designed and managed the IT infrastructure project for a four-office, eight-surgeon practice to transition from paper charting to an EMR-enabled workflow.* Vetted and negotiated contracts for orthopedic specialty EMR software, achieving the lowest per-physician cost for Exscribe implementation to date.* Managed training and integration of Exscribe EMR billing capabilities with the in-house Revenue Cycle Management team, enhancing workflow efficiency.

Skilled Project Manager and EHR Support Analyst with extensive experience in IT support for healthcare facilities, optimizing clinical documentation and enhancing operational efficiency. Proficient in managing software implementation, training staff, and improving revenue cycle management processes and workflows.* Sole in-house IT support for an ambulatory surgical center with over 30 physician partners, planning, sourcing, installing, and maintaining updates to servers, terminals, telephony, and related IT infrastructure.* Designed, implemented, and managed a project to optimize procedure documentation with Provation® MD clinical productivity software, creating custom template libraries that improved Revenue Cycle Management, operational efficiency, and compliance.* Implemented and trained staff to use One Medical Passport's cloud-based perioperative workflow solution, reducing labor costs associated with patient registration and pre-authorization, while enhancing the post-op patient experience and treatment plan compliance.