Shawn Mcelroy

Shawn Mcelroy Email and Phone Number

Director, Managed Services @ Guidehouse
San Antonio, TX, US
Shawn Mcelroy's Location
San Antonio, Texas Metropolitan Area, United States
Shawn Mcelroy's Contact Details

Shawn Mcelroy personal email

n/a
About Shawn Mcelroy

Senior leader with deep experience in leading consumer and commercial banking operations. Ready to step into start up operations, turn around situations, multi site functions and complex processes. Well practiced in setting up first line of defense controls and establishing sound operational risk practices and self assurance activities. Management and leadership - 20 yearsOperational risk and internal audit - 12 yearsStrategy and initiatives - 20 yearsOperational excellence / process improvement - 20 years

Shawn Mcelroy's Current Company Details
Guidehouse

Guidehouse

View
Director, Managed Services
San Antonio, TX, US
Website:
guidehouse.se
Employees:
14935
Shawn Mcelroy Work Experience Details
  • Guidehouse
    Director, Managed Services
    Guidehouse
    San Antonio, Tx, Us
  • Wells Fargo
    Executive Director - Business Execution Senior Manager
    Wells Fargo Apr 2020 - Present
    San Antonio, Texas
    Support the Enterprise Complaints and Remediations organization- Exam Management Group. Work with a team of business execution consultants to facilitate all aspects of internal and external exams, including regulatory engagements, internal audits, and any other oversight reviews.
  • Wells Fargo
    Senior Vice President - Loan Administration Area Manager - Commercial Banking Operations
    Wells Fargo May 2018 - Apr 2020
    San Antonio, Texas Area
    Leader of multiple servicing related functions for Commercial Loan Operations across three sites, including customer care, collateral operations, loan servicing, booking, funding, and document storage and imaging (300+ team members). Developed and implemented operational excellence and continuous improvement practices to ensure consistent and error free execution, and to drive efficiencies and cost savings across the business.
  • Wells Fargo
    Vice President - Site Leader, Business Banking Operations
    Wells Fargo May 2013 - Apr 2018
    San Antonio, Texas Area
    Site operations leader for the Business Banking loan operations. Led a team of 200+ team members in supporting all loan origination and servicing operations for the central and southwest regions of the country. This also included the imaging, document storage, and retrieval activities for the entire Business Banking Group.
  • Bank Of America
    Senior Vice President - Mortgage Servicing Group Manager
    Bank Of America Dec 2011 - Apr 2013
    San Antonio, Texas Area
    Default Servicing Division of Bank of America. Led the the Motion for Relief and Case Management teams (500+ people across 5 operations sites) within the Bankruptcy Group. Implemented large scale process improvement work to upgrade capacity and quality within the function in order to complete a large volume of work and comply with significant regulatory oversight.
  • Bank Of America
    Vice President And Senior Vice President - Group Operations Manager
    Bank Of America Dec 2005 - Dec 2011
    Tampa/St. Petersburg, Florida Area
    Correspondent lending fulfillment center in Tampa, Florida. Member of the leadership team that built out one of the largest mortgage acquisition fulfillment centers in the country with 1100 team members. Managed several different operations groups including business support, servicing, and quality assurance. Implemented routine business reporting to identify process and regulatory compliance errors, and developed process enhancements to correct.
  • Jpmorgan Chase & Co.
    Vice President - Operational Risk / Business Risk And Controls
    Jpmorgan Chase & Co. Sep 1996 - Mar 2005
    Tempe, Arizona And San Antonio, Texas
    Credit Card Division of JPMChase. 8+ years as an Operational risk manager and operations leader. Developed and implemented operational risk framework within complex functions including risk indicator reporting and in depth review and validation processes. This included issue management processes as well as 1st line of defense and self assurance practices. Regularly interacted with internal and external auditors and regulators to outline risk management practices and negotiate changes to operations processes.

Shawn Mcelroy Skills

Leadership Loan Servicing Team Building Banking Executive Management Loan Origination Financial Risk Relationship Management Business Analysis Vendor Management Team Leadership Strategic Planning Quality Assurance Financial Services Sales Management Administration Training Consumer Lending Operational Risk Operational Risk Management Business Strategy Management Mortgage Residential Mortgages

Shawn Mcelroy Education Details

Frequently Asked Questions about Shawn Mcelroy

What company does Shawn Mcelroy work for?

Shawn Mcelroy works for Guidehouse

What is Shawn Mcelroy's role at the current company?

Shawn Mcelroy's current role is Director, Managed Services.

What is Shawn Mcelroy's email address?

Shawn Mcelroy's email address is sh****@****zon.net

What schools did Shawn Mcelroy attend?

Shawn Mcelroy attended Colorado State University.

What skills is Shawn Mcelroy known for?

Shawn Mcelroy has skills like Leadership, Loan Servicing, Team Building, Banking, Executive Management, Loan Origination, Financial Risk, Relationship Management, Business Analysis, Vendor Management, Team Leadership, Strategic Planning.

Who are Shawn Mcelroy's colleagues?

Shawn Mcelroy's colleagues are Veronica Murphy, Raj Prakash M R, Thomas Smith, Pmp, Sumit Surya, Toan Lam, Thara Jayaprakash Coc, Cic, Meredith Giantsos.

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