Shawn Schmidt Email & Phone Number

St Louis, Mo 63141, Mo, Us

Collaborate with internal Perficient Architects and customer stakeholders on requirements definitionContribute to the creation of technical specifications and/or Solutions Design Document(s) based on customer requirementsDeliver high-quality technical solutions using the Adobe Experience Cloud framework within an Agile development processDeploy Adobe solutions and media tags (DoubleClick, Facebook, etc.) via Adobe Launch extensions or custom JavaScriptCreate personalized experiences and dashboard reporting using Adobe Target/Adobe Analytics.Participate in QA/UAT testing activities to validate adherence to acceptance criteria.Document final deliverable to support various customer hand-off and/or enablement activities.

St. Louis, Mo, Us

Lead developer for AT&T’s social newsroom. Responsible for coding front-end enhancements for their AEM platform utilizing SASS, HTML, and ES6 JavaScript.Primary Developer for AT&T Accessibility Website. . Ensuring compliance with the W3C WCAG 2.1 Level AA standards that make the site viewable by everyone on any device. Provide thought leadership to other company areas on web accessibility and why it matters.Primary page developer for This is Iowa promoting tourism to Iowa. Craft bi-weekly stories and monthly newsletters. Helped to increase newsletter opens to above 30% of our list—nearly 10% above the industry average.Responsible for coding, testing, and delivering HTML emails for WarnerMedia, Iowa Economic Development Authority, and AT&T.Researched and prepared recommendations on RSS email delivery services for AT&T. Decided upon FeedBlitz where I developed and enhanced templates, trained FH and AT&T staff on service, and worked with FeedBlitz custom support on any issues that arise.Build and maintain WordPress websites as needed.

St. Louis, Mo, Us

Providing customized WordPress websites and e-commerce storefronts utilizing HTML, CSS, JQuery, and Bootstrap.Write well-designed, testable, efficient code by using best software development practices.Integrate data from various back-end services and databases.Gather and refine specifications and requirements based on technical needs.Create and maintain software documentation.Responsible for maintaining, expanding, and scaling numerous client sites.Stay plugged into emerging technologies/industry trends and apply them to operations and activities.Multitasking work to ensure we meet all of our client's satisfaction.Developed automated testing using Selenium. Ultimately saw a significant drop in testing time and errors after site deployment.

St. Louis, Mo, Us

Co-founder of the Edward Jones Emerging Leader book club.Project Leader for redesigning Edward Jones largest intranet website. Multi-year effort to improve usability and functionality of a site used across the home office.Designed, developed, and implemented new knowledgebase design to improve teams’ performance and productivity. Currently in use by over 60 teams.Completed a full internal site migration, which included having 23,000 pages of content tested and reviewed. Project leader for implementing message boards, wikis, and instant messaging in Edward Jones to increase collaboration between associates. Leading a committee of 5 people within the Edward Jones Young Professionals Business Resource Group.

St. Louis, Mo, Us

Accomplished at learning new technologies in a short time span. Wrote knowledge and communications for Helpdesk on topics I was responsible for. Solved problems with technology rollouts in a timely and efficient manner. Communicated helpdesk requirements to project team to set expectations up front.

St. Louis, Mo, Us

Quickly became a top service associate by solving complex problems and reducing time spent on the phone. Multitasked between calls and emails so that all associates could receive answers in a prompt and timely manner Performed role of Senior Support Specialist to assist team when short handed. This included additional responsibilities such as answering hotlines, and covering escalations for problems that couldn't be resolved on the first call.

Maryland Heights, Missouri, Us

· Analyzed users problems over the phone· Supported thousands of places including hotels, apartments, ISP's, and hospitals· Took the initiative to teach self 2 different E-Book applications so as to provide better technical support to end user· Achieved excellent customer service in a call center environment· Resolved various network connectivity issues· Utilized ping, telnet, and trace route extensively