Shawnte Bryan Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

My work as a Service Operations Manager revolves around leveraging Lean Six Sigma to improve processes to boost readiness and knowledge while decreasing the amount of time to defect resolution. Also, I proactively assist the organization in ensuring SOC compliance within the Cloud/SaaS environment through change management. I generate a template that.

Atlanta, Georgia, United States

In my role as a Services Operations Specialist, I spearheaded the revamping of documentation and training by creating a page that housed all documentation for Cloud/SaaS access instructions, common documents, software tools, tips and tricks, and common issues with resolutions. This reduced the amount of time by 35% to educate on the change process and.

Atlanta, Georgia

In my role as a Services Operations Specialist, I spearheaded the revamping of documentation and training by creating a page that housed all documentation for Cloud/SaaS access instructions, common documents, software tools, tips and tricks, and common issues with resolutions. This reduced the amount of time by 35% to educate on the change process and.

Greater Atlanta Area

Having served as a Technical Consultant, I maneuvered and sustained client data during high-intensity projects that caused a decrease in code errors, unnecessary budget spending, and an increased sense of trust between client and company. Debugged and tested software solutions in a timely fashion. Lastly, I effectively communicated status updates, risks.

Greater Atlanta Area

Having served as a Technical Consultant, I maneuvered and sustained client data during high-intensity projects that caused a decrease in code errors, unnecessary budget spending, and an increased sense of trust between client and company. Debugged and tested software solutions in a timely fashion. Lastly, I effectively communicated status updates, risks.

Greater Atlanta Area

Rectified 130+ computer-related incidents with average days to the resolution of 1.44, lowering the team average by one (1) full day.Guided customers in the resolution of PC-related problems from PC-based applications, OS (Windows 7, 8.1, 10), and hardware.Image and installed workstation and laptop computers, including configuring PCs, mainframe emulation.

Jacksonville (Florida), Atlanta (Georgia), Naples (Italy)

As a Mass Communication Specialist, I was highly accounted for managing content on operational websites to support the naval missions across Europe and America. Moreover, I spearheaded creative designs projects to be utilized by the military leadership, including producing top-notch print and broadcast journalism news and feature stories, photography, and.

San Diego, California, United States

As a Supply Department Work Center Supervisor, I achieved 100% command readiness by researching, purchasing, installing, and updating software on work laptops. In addition to that, I managed a $1.2M budget in multimedia equipment and consumables, including re-establishing and organizing a supply inventory database to increase accountability by 75%.

San Diego, California, United States

As a Mass Communication Specialist, I effectively taught military and civilian leadership the dos and don’ts of public affairs to enforce the vitality of communication. Notably, I acted as an Independent Operator abroad naval vessels with duties integral to photography, journalism, print journalism, foreign relation documentation, and social media.