Shawn Ferrell Email and Phone Number

Establish and build strong, trusting relationships with key partner contacts including Curriculum and Instruction, Technology, Accountability, Senior Leadership, Administrators, and TeachersManaging the contract renewal process and prioritization for partnerships across the Southeast United States regionCollaboratively establish structured roll out plans including user management, professional learning support, and stakeholder priorities Provide support with tracking contract amendments, contract deliverables and due dates, along with renewal status, as well as outreach to customer to manage such activitiesMeeting regularly with partners to gain a better understand of how we align Discovery Education resources with district goals & initiativesWorking cross-functionally with teams across our organization to achieve common goals for the life cycle of partnerships

Weekly review of renewal reports and prioritization to help secure renewal and revenueCustomize power point templates based upon partner’s needsGenerate usage reports for all products; provide follow up/usage stim activities based upon usage analysisProvide outreach to partners on life cycle implementation activities such as introductory phone calls, advising partners about SSO, and sending follow up welcome emails to new partnersProvide support with tracking contract amendments, contract deliverable and due dates, along with renewal status as well as outreach to customer to manage such activities

Oversaw Google Fiber sales strategy at all Charlotte apartments/condos Maintained relationships with property management to ensure resident needs are metManaged operations, referral programs and promotional efforts utilized to drive salesDrove quarterly targets to meet annual quotasProvided world class customer support to all Google Fiber subscribers

Managed event planning/operations for the Communication Studies Award CeremonyChosen among a pool of candidates- was the first student to operate alone, all prior ceremonies were managed by teams of 8 or more Optimized budgeting effort to host the largest ceremony to date (150+ guests) and eliminated attendance costBooked the venue, catering service and MC’d/hosted the live event for the entire department (2nd largest on campus)Served as liaison between student organization and faculty, ensuring eac has needs met in timeHeld the position for no compensation during the last semester in senior year while also working part-time

Maintained customer relations by resolving any and all issues Promoted from cashier to customer service role in less than 90 days of employment, fastest promotion ever at store #476Trained new members of the cashier and customer service teamsResponsible for nightly accounting office duties- counting tills, organizing bills, tracking shrinkAssured that closing duties we completed by front-end staff to the manager’s standards

Created first marketing strategy guide for future interns assisting in “Laugh for the Cure” eventFounded “Survivor Sunday” social media campaign, highlighting survivor stories in the Charlotte areaServed as assistant to the Marketing Director (Lynda Anello) through “Race for the Cure” event (largest breast cancer fundraising event in North Carolina)Managed all social media fronts and co-promotional efforts with local partners