Shawn Thomas Email & Phone Number

Greater St. Louis

St Louis Mo

Maintained staff payroll information and ensured timely disbursements.Evaluated and determined approval of loan and credit requests.Maintained database of all banking transactions.Handled incoming calls and responded to client emails. Prepared daily spreadsheets of account activities. Clearly established office objectives and procedures. Hired and trained banking staff. Supervised all banking operations. Developed efficient training procedures. Ensured that all client account information was kept confidential. Maintained ongoing relationships with local businesses. Evaluated computer systems and databases. Courteously responded to customer inquires. Addressed customer account issues.

Hazelwood

Greet customers as they arrive and ask for particular choice• Provide information on the car that customers ask for• Research car availability for cars not in the database• Demonstrate cars that customers decide on• Assist the customer in test driving• Maintain cars in terms of physical appearance and condition• Deliver new cars to customers• Follow up on closed sales and provide after sales services

Rosenberg Tx

Managed a multitude of car selling duties including cold calling and handling existing accounts. Direct car sales activities and provide after sale services as the contract dictates.• Greet customers as they arrive and ask for particular choice• Provide information on the car that customers ask for• Research car availability for cars not in the database• Demonstrate cars that customers decide on• Assist the customer in test driving• Maintain cars in terms of physical appearance and condition• Deliver new cars to customers• Follow up on closed sales and provide after sales services

Rosenberg

Customer Service RestaurantCustomer service, retail, cashier responsibilities. Aided in promotion of product launches; advertising. Inventory forecasting & management.Assisted in determining staffing requirements, interviewing, hiring & training of new employees.Upselling and innovation to reach customer’s needs.Maintained efficiency and quality in fast-paced work environment.Managed employee compensation.Managed employee evaluations and supervision.Equipment management.Direct and coordinate organization's financial activities to fund operations and increase efficiency for corporate submission.Trained new crew members.

Dallas/Fort Worth Area

On campus customer service restaurant (Held multiple positions over a 2-year tenure) Customer service, cashier responsibilities, working with UT-Dallas students/staff/faculty and event planning. Implemented in-house events that reached and involved targeted audience.Reached local market segments for promotion of new products.Upselling and innovation to reach customer’s needs.Trained new crew members.Maintained efficiency and quality in fast-paced work environment.Worked as a Preparation & Nutrition Specialist; Franchised convenience storeCustomer service, retail, cashier responsibilities. Aided in promotion of product launches; advertising. Inventory forecasting & management.Assisted in determining staffing requirements, interviewing, hiring & training of new employees.Upselling and innovation to reach customer’s needs.Maintained efficiency and quality in fast-paced work environment.Managed employee compensation.Managed employee evaluations and supervision.Equipment management.Direct and coordinate organization's financial activities to fund operations and increase efficiency for corporate submission.

Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system. Answered telephones and transferred calls to appropriate staff members. Sorted and distributed incoming communication data, including faxes, letters and emails. Monitored and maintained the organization’s website. Interacted with organizational staff, executives, clients, vendors and visitors on a daily basis. Organized the scheduling of meetings, conferences, and events; distributed minutes for them. Coordinated agendas for meetings with visitors and clients– arranged guest and travel accommodations. Took care of staff office space, weekly schedules, travel reports, phones, parking, credit cards and office keys. Maintained the office database – retrieved and organized information for individual employees and clients. Created spreadsheets and presentations for corporate executives. Purchased office equipment and supplies – contacted vendors and subcontractors. Established and implemented administrative policies and procedures for the office. Filed and recorded corporate documentation, electronic files, inventories and reports.

Bachelor Of Science, Political Sciences In Progress

Associate'S Degree, Criminology

Football

General Education