Shawn Teo Email & Phone Number

Singapore, Singapore

Main UX Designer for Singtel Prepaid hi!App and heya mobile app.Designed and launched, from 0-to-1, Singapore's first fully digital 5G Tourist eSIM, in time for increased anticipated demand during the Singapore Grand Prix 2023 F1 Race.Crafted User Interfaces, User Stories, User Journeys, Wireframes, Design Prototypes, Design Sharings, Design Library Components, and User Research Questions while working on multiple projects.Worked closely with many different teams (e.g. UX Research, UX Writers, Developers, Product, Business, Legal, Infosec, Marketing, Testers, etc.)

Singapore

Led the digital transformation of a traditional retail business, significantly enhancing its social media and e-Commerce presence by setting up modern digital processes and systems.Drove a 30% increase in e-Commerce sales, achieving 6-figure online revenue in the launch year, by championing data-driven strategies. Projected to surpass 40% year-on-year growth in 2021.Managed a team of 4, improving team productivity by implementing scalable new workflows.Collaborated with enterprise-level ERP and CRM system vendors and conducted various UATs to build a solid digital foundation for the company.

Oversaw product design across the APAC region, serving >220k users, facilitating >$6m USD in transactions, and contributed to a 300% increase in key business metrics (CTR, Conversion Rate).Worked on UI design, UX research, front-end development, visual design, art direction, and campaign strategy.Managed multiple projects from ideation to launch, working closely with cross-functional teams to meet & exceed company KPIs.

Singapore

Post production for photos of products for use in the company’s sales and marketing collateral.

Singapore

Managed marketing, branding, and designed material for the company and clients.Strategized on pitches to potential clients, developed, and designed pitch decks. Worked closely with clients to conceptualize, market, and execute events.

Singapore

(Student Committee)Successfully organised private and public college events from ideation to execution.Managed design and marketing teams to work effectively for various events and campaigns.

Singapore

Worked closely with key stakeholders in the company to design and conceptualise the winning pitch deck for the Amazing Maritime Challange for Singapore Maritime Week 2017.

Singapore

Assisted in marketing operations, budget tracking, market research, and competitor analysis for the smartphone market in the Asia-Pacific region.

Bachelor Of Social Sciences (Hons), Communications And New Media

Coursework included: UI/UX Design Theory Research Methodologies Human Computer Interaction Advertising Strategy Data Manipulation.

Education record

Activities and Societies: 38th Students' Council