Shawn White Email and Phone Number
Shawn White work email
- Valid
- Valid
- Valid
- Valid
- Valid
Shawn White personal email
Shawn White phone numbers
As our Sr. VP of Customer Experience & Renewals at Dynatrace, I get the exciting opportunity to lead a global team that's as passionate about technology and the success of our customers as I am. My journey in IT and cloud services spans over 25 years—a path filled with evolving tech, dynamic challenges, and continuous learning.The best part of my role is being able to navigate digital transformation journeys alongside our customers. I'm deeply committed to not just meeting but exceeding their expectations, ensuring they get the most out of our software intelligence platform. But it's not all about numbers and strategies. For me, the heart of our success lies in the culture we cultivate—a team passionate about excellence, collaboration, innovation, and having fun doing so.Beyond my desk at Dynatrace, I find joy in sharing my experiences and insights on customer success, digital transformation, and the transformative power of aligning technology with organizational culture. Whether it's speaking at events or contributing to media discussions, I love connecting with others who share my enthusiasm for tech's potential to unlock new possibilities.At the end of the day, my role is more than leading—it's about inspiring and being inspired by the incredible team around me, the customers we serve, and the ever-changing tech landscape that keeps us on our toes.
Dynatrace
View- Website:
- dynatrace.com
- Employees:
- 1
-
Sr. Vice President, Global Customer Experience & RenewalsDynatrace Aug 2023 - PresentWaltham, Ma, Us
-
Vice President, Global Customer ExperienceDynatrace Sep 2018 - Aug 2023Waltham, Ma, Us
-
Vice President, Digital Experience, Customer Success, & Cloud OperationsDynatrace Feb 2015 - Aug 2018Waltham, Ma, UsProvide executive leadership for Dynatrace's Digital Experience Monitoring (DEM) cloud platform, Customer Success, and Customer Support organizations. This includes its production systems, data center operations, 24/7 Network Operations Center, Customer Success Management (revenue and customer retention) and global technical support teams, as well as helping to drive global adoption of Dynatrace's award-winning online Dynatrace Community.
-
Executive Vice President, Service DeliveryKeynote Systems Nov 2013 - Feb 2015San Mateo, Ca, UsProvide overall executive leadership and management for Keynote’s global cloud infrastructure, production systems, and data center operations; Keynote's global customer service organization, including its Premium Support business unit; Mobile Device Production manufacturing line supporting its real device test and monitoring business; and the management of Keynote’s commercial property and global office facilities. Provide industry leadership and analysis of major online events and their impact on mobile and Internet service availability and performance, as well the impact of emerging technologies, trends, and public policy on overall Internet to the public media. -
Vice President, OperationsKeynote Systems Feb 2011 - Oct 2013San Mateo, Ca, Us
-
Sr. Director, External OperationsKeynote Systems Jul 2009 - Jan 2011San Mateo, Ca, UsOversee Keynote Systems' global operations of its growing performance measurement network--containing more than 10,000 servers and devices, spanning over 200 physical locations within 30 countries--and its 24x7x365 Network Operations Center. Design custom solutions that help customers understand and manage their end-user online experience. Provide input into the Keynote's product architecture, direction, and strategy for emerging Web 2.0, Mobile Internet, and Last-Mile technology services. Provide media input and analysis of Internet performance outages and events and the impact of emerging technologies, trends, and public policy on overall Internet performance.
-
Director, External OperationsKeynote Systems 2004 - Jul 2009San Mateo, Ca, Us
-
Manager, Logistics & Product ImplementationKeynote Systems 2000 - 2004San Mateo, Ca, UsProvided the overall leadership and management of building and scaling Keynote’s global web performance measurement network. Managed 100+ vendor relationships worldwide and built Keynote’s Logistics and Product Implementation Team.
-
Technical Product Implementation ManagerKeynote Systems 1999 - 2000San Mateo, Ca, UsResponsible for the management of 1,000+ servers and 200+ network devices, assuring and maintaining 99.9% availability for services located at 120 locations worldwide. Assured the accuracy and quality of Keynote’s 10 million measurement data points collected per day from its global measurement network.
-
Team Lead, Technical SupportKeynote Systems 1998 - 1999San Mateo, Ca, UsLed and assisted in building a team of technical professionals to scale Keynote’s Technical Support organization. Responsible for ensuring and maintaining customer satisfaction through resolving customer concerns and assisting customers in isolating web performance bottlenecks—ranging from the web servers, applications, and their backend to the network and Internet between customers and their users.
-
Technical Support Engineer / Sales EngineerKeynote Systems 1997 - 1998San Mateo, Ca, UsKeynote’s first customer-facing customer support representative, responsible for establishing support procedures, protocols, documentation, and troubleshooting guidelines. As a relatively small start-up, responsibilities included both post and pre-sales support and involvement; oftentimes, being involved very early in the sales process.
-
Systems Administrator / Network Operations SpecialistKeynote Systems 1995 - 1997San Mateo, Ca, UsTasked with building and maintaining Keynote’s internal and external systems and network infrastructure, including print and file services, intranet, email, and building the world’s first distributed SaaS-based, web performance measurement network.
-
Program InstructorUnited Spirit Association Jun 1996 - Jun 2001Cypress, Ca, Us -
Regional Sales ConsultantCalifornia Image & Imagination 1994 - 1995
Shawn White Skills
Shawn White Education Details
-
Notre Dame De Namur UniversityEntrepreneurship/Entrepreneurial Studies -
Bethany UniversityTheology/Religious Studies
Frequently Asked Questions about Shawn White
What company does Shawn White work for?
Shawn White works for Dynatrace
What is Shawn White's role at the current company?
Shawn White's current role is SVP @ Dynatrace | Driving Customer Success Globally.
What is Shawn White's email address?
Shawn White's email address is sh****@****ote.com
What is Shawn White's direct phone number?
Shawn White's direct phone number is +165046*****
What schools did Shawn White attend?
Shawn White attended Notre Dame De Namur University, Bethany University.
What are some of Shawn White's interests?
Shawn White has interest in Web 2, Redwood City, Theology, San Mateo County, Leadership Development, Online Technology, Domestic Politics, Fitness, Mountain Biking, International Politics.
What skills is Shawn White known for?
Shawn White has skills like Leadership, Strategy, Saas, Cloud Computing, Start Ups, Management, Program Management, Data Center, Team Building, Product Management, Networking, Training.
Who are Shawn White's colleagues?
Shawn White's colleagues are Takshak Bhosale, Wiktor Bachnik, Paul Groke, Bhaarat Singh, Teri Niemeyer, Martin Carpella, Malcolm Davidson.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial