Shay Miles Email & Phone Number

New York, NY, US

- Managed social media presence for a student film page, ensuring consistent engagement and interaction with the target audience.- Analyzed and tracked key performance indicators (KPIs) to assess the effectiveness of social media campaigns and recommend strategic adjustments.- Generated compelling and engaging content, including graphics, captions, and.

Selected to participate in a 50+ hour rigorous professional development program that supports first generation college students in obtaining an entry level career.

New York, United States

-Provided customer service by sending around 10-15 emails a day and printing out around 30-35 documents for customers -Scheduled appointments for customers to meet with showroom managers through Microsoft Outlook-Utilized technology to efficiently schedule customer’s deliveries to meet their needs which increased the company’s profit -Organized Home.

Staten Island, New York, United States

-Managed legal documents and organized paperwork on behalf of staff-Observed Intake Officer conduct daily intakes over the phone and open/close case files-Assisted receptionist with checking in clients, scanning around 20 files, and cataloged documents through mail-Communicated with different legal departments and contributed to the promotion of the company

-Achieved a high level of management and communication skills by contributing to peer discussions through virtual meetings-Utilized multiple forms of research technology to create and present a group project based on food inequality which increased audiences knowledge by 10% about food inequality-Strategized innovative ideas to help low-income families.