Shay Williams Email & Phone Number

• Diversity & Inclusion Strategy: Drove an inclusive environment for 450+ soldiers by leading weekly advisory sessions, conflict resolution, and EO training, elevating unit morale and cohesion across Task Force West.
• High-Impact Recognition: Received commendations from brigade leadership for setting the standard in EO processes, showcasing an impartial approach to complex and sensitive issues.
• Conflict Resolution Leadership: Proactively managed 40+ formal EO reports and conducted 78 sensing sessions, addressing climate concerns and ensuring issues were resolved efficiently and effectively.
• Mediation Expertise: Successfully mediated 11 conflicts, fostering trust and a supportive culture that minimized grievance escalation and strengthened unit cohesion.
• Training Program Development: Created and led 12 EO training sessions on critical topics such as microaggressions and effective communication, reducing discrimination incidents and increasing awareness among soldiers.
• Risk & Compliance Oversight: Ensured full compliance with safety and risk protocols, managing the security of sensitive equipment and reinforcing accountability during deployments and daily operations.

• Program Management Excellence: Spearheaded deployment and maintenance of Army communication systems, driving alignment with strategic goals and enhancing operational efficiency.
• IT Operations Management: Led tier-one IT help desk support for 300+ devices, implementing process improvements to optimize coordination between U.S. service members and federal agencies.
• Asset Management & Compliance: Oversaw accountability for 49 laptops, 23 phones, and $157,000+ in communication assets, conducting audits to maintain 100% compliance with security standards.
• Enhanced Tactical Operations: Oversaw Tactical Operations Center (TOC) coverage, supporting 450+ soldiers by ensuring timely and accurate reporting to Brigade command.
• Cybersecurity Certification Initiative: Led CompTIA Security+ certification for the section, bolstering cybersecurity protocols and enabling access to mission-critical systems.
• Organizational Inclusivity Champion: Conducted 100+ on-site visits, strengthening control programs across four companies and regularly updating senior leadership on inclusivity and operational metrics.

United States

• Inventory Process Optimization: Standardized inventory management practices, reducing discrepancies by 50% and improving project delivery performance with suppliers by 40%.
• Supply Chain Risk Management: Enhanced team productivity by 20% through proactive risk mitigation and strategic problem-solving within the supply chain.
• Cross-Functional Collaboration: Partnered with diverse teams in planning, auditing, and project execution to meet deliverables, align with business goals, and ensure timely completion.
• Process Improvement Expertise: Implemented CI tools to identify and address inefficiencies, optimizing stock levels of wholesale products and reducing operational delays.
• Quality Control Excellence: Led rigorous inventory audits to ensure adherence to corporate standards, elevating accuracy and enhancing inventory compliance.

• Technical Documentation & Compliance: Developed business process documentation, upholding regulatory standards and ensuring comprehensive quality control for electrical systems.
• Security & Operational Risk Mitigation: Conducted assessments that reduced operational security risks by 15% through strategic adjustments to safety protocols.
• Team Training & Development: Trained team members on equipment operation and maintenance, resulting in a 25% decrease in system failures and supporting a culture of continuous improvement.
• Quality Assurance Leadership: Executed quality control checks and maintained regulatory compliance, consistently meeting product standards.
• Operational Security Protocols: Enhanced security practices through targeted forums, influencing better adherence to operational standards and reducing risks.

Associate Of Science - As, Electronic Engineering Technology

Bachelor Of Science - Bs, Electronic Engineering Technology