Customer Support Executive
Taking orders over the phone from various companies e.g. Jasco Uniform, All heart (scrubs & uniforms) the Lego group (largest developer of toy building company for kids), America’s test kitchen etc.• Providing customer service to companies like Yokohama Tyres, Murad skin care products, Institute of natural resources, LA Times, NY Times etc.• Handling almost 200 calls daily from all over the US, Canada and Europe.• Ensuring the safety of every customer’s confidential data, e.g., credit card info, name of the caller, his/her address, phone number, email addresses etc.• Providing critical after hours help to Doctors and Major Hospitals in California.• Providing critical after hours help to ER patients• Providing after hours services to lawyers’ offices, airlines, health care facilities networks and transportation companies.• Compiling and managing ER medical list for the call center agents.