Shay Spagg Email & Phone Number

Anaheim, California, United States

Currently working on gathering proper documentation to help move SoCalGas projects forward. Continue to work with project managers and project engineers in various projects to provide proper documentation for each stage from design, construction, and closeout.

Anaheim, California, United States

Coordinator support for multiple projects and request for proposals in the gas pipeline integrity. This includes developing a tracking system between leads and stakeholders and communicating across various departments.Create client monthly project reports. Support programs with assisting with actuals, budgets, task lists, meeting set up and invoice.

Provide administrative project support for multiple teams while maintaining the West HQ office of Campos EPC. This includes onboarding new employees in a fast growing company, manage an office space, and coordinate RFP’s.Accomplishments and Milestones:Coordinated and managed a full office move from Downtown Los Angeles to Anaheim.Manage and developed.

Anaheim, CA

Created and implemented communication plans for new projects, digital products, policies, alerts, and procedures to all Food & Beverage employees at Disneyland Resort, ensuring seamless transitions and changes. Developed a weekly communication newsletter that resulted in 10% engagement and feedback increase from recipients. Streamlined and supported the.

Anaheim, CA

Developed and provided detailed information to employees for all of hotel banquet-lead events. Successful at providing a time and money-saving solution to solve an on-going issue of assistants working over hours due to equipment troubles.Created detailed signage for guests.Multitask with various assignments while working in a face paced environment..

Newport Beach, CA

Supported and assisted Sales Managers and Catering Managers in day-to-day tasks. Assist and follow up with inquires, reservations, and amenities for clients. Complete contracts, proposals, expense reports, group booking profiles, direct bill applications, site inspections sheets in a time efficient manner.

Aspen, CO

Provide excellent customer service to guests staying at one of the finest resorts in Aspen, CO. Follow proper cash handling and check-in/check-out procedures. Arrange reservations and transportation. Post mail and shipment. Resolve guest issues and problems in a quick and efficient manner.

Long Beach, CA

Prepared, implemented, and coordinated volunteers for the annual golf tournament held by the Hospitality Management program. Followed up with sponsors, in-kind donations, and main contacts after event. Held at the Sea Cliff Country Club in Huntington Beach.

Confirm and complete reservation in the respectable manner upon checking-in and checking-out. Resolve guest concerns quickly and efficiently. Provide the legendary Disney guest service that Disneyland Resort is known for. Occasionally serve as PBX. Sell Disneyland Tickets. Be knowledgeable of the hotel, Disneyland Resort, tourist destinations, and.

Set up equipment for weddings and special events in somewhat rough terrain. Answer questions about garden for future clients in a professional manner. Assist in making sure events go smooth in an efficient and timely order. Assist in advertisement and promotion of the Japanese Garden. Coordinate tea-and-tours

Master Of Business Administration - Mba, Project Management

Bachelor'S Of Science, Hospitality

Activities and Societies: President- Hospitality Management Association Honor Society Reciepient- Kappa Omicron Nu & Eta Sigma Delta.

Education record