Shaylyn Sheppard Email & Phone Number

Brecksville, Ohio, United States

- Updated training handbook and related course materials.- Evaluated success of training programs and recommended improvements to upper managements to enhance effectiveness.-Coordinated with production team to support productivity targets and deadline management.- Monitored and tracked progress of all production tasks for the underwriting department.- Created and maintained detailed reports and schedules of all production tasks.- Promoted from Production Coordinator to… Show more - Updated training handbook and related course materials.- Evaluated success of training programs and recommended improvements to upper managements to enhance effectiveness.-Coordinated with production team to support productivity targets and deadline management.- Monitored and tracked progress of all production tasks for the underwriting department.- Created and maintained detailed reports and schedules of all production tasks.- Promoted from Production Coordinator to Training Administrator. Show less

Orange, Ohio, United States

- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.- Explained menu items and suggested appropriate options for food allergy concerns.- Cultivated warm relationships with regular customers.- Worked with POS systems to placeorders,manage bills, and handle complimentary items.- Resolved customer complaints promptly and professionally to mantain positive reputation.- Answered customers' questions, recommended items, and recorded order… Show more - Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.- Explained menu items and suggested appropriate options for food allergy concerns.- Cultivated warm relationships with regular customers.- Worked with POS systems to placeorders,manage bills, and handle complimentary items.- Resolved customer complaints promptly and professionally to mantain positive reputation.- Answered customers' questions, recommended items, and recorded order information. Show less

Brecksville, Ohio, United States

- Prepared documents for loan processing by verifying client income, credit reports, and other information.- Reviewed files for missing documentation.- Provided quick turnaround times to maintain fast-past schedule.- Monitored pipelines to track and log status of loans.