Shayne Collins Email & Phone Number

Woodland Hills, California

Tracked testing and training of new hires, pairing them effectively with experienced associates based on strengths and weaknesses.Assumed responsibility for bar and machine parts ordering, adhering to budget constraints, and cultivating robust relationships with vendors.Monitored and maintained operational efficiency, ensuring a Frames Per Stop (FPS) of at least 1000, while promptly addressing downtime issues to minimize disruptions.Implemented revenue-driving associate competitions to enhance morale, and facilitated coaching and corrective action implementation.Contributed to the creation of the weekly associate schedule based on historical data to optimize staffing levels.collaborated with the sales team to increase event spending and ensure a flawless day of execution.

Los Angeles, California, United States

Successfully managed commercial properties for Aaron Landau LLC for 2 years, overseeing the leasing process, drafting lease agreements, and ensuring compliance with rental terms.Effectively collected monthly rent and lot fees from 20 renters, demonstrating strong financial management skills and ensuring consistent revenue streams for the properties.Implemented efficient invoicing procedures to streamline financial transactions, contributing to accurate and timely rent collections and financial reporting.Displayed proactive property management by conducting routine maintenance checks, promptly addressing issues, and coordinating repairs to maintain optimal property conditions and tenant satisfaction.Applied a firm yet fair approach to property management, handling eviction filings when necessary and ensuring adherence to legal processes and regulations.

Los Angeles, California, United States

Provided exceptional customer service, managing high call volumes, and resolving complaints through effective communication and problem-solving.Conducted accurate data entry, ensuring data integrity via online database uploads.Oversaw file room organization, managed office supplies and handled filing, inventory, and orders.Maintained professional client communication through timely email exchanges.Ensured accurate record-keeping by handling weekly bank deposits and conducting daily end-of-day faxing of completed work.Demonstrated rapid learning by independently completing tasks without formal training.Developed a comprehensive training guide delineating job duties for new associates, providing a structured and effective resource for onboarding.

Sun Valley, California, United States

Utilized local market insights and industry trends to develop menus and pricing strategies for BBQ Pit Boys.Formulated comprehensive standard operating procedures for efficient restaurant opening and closing operations.Demonstrated versatility by actively engaging in various roles, including cook, server, and cashier as required.Developed training materials to ensure consistent and effective onboarding of new associates.Spearheaded the recruitment process, identifying and bringing in qualified associates to enhance the team.