Shay Solomon Email & Phone Number

Berlin, Berlin, Germany

• Review, compare, and reconcile incoming Musical Work registrations from Collective Management Organizations and publishers to ensure accurate reflection in the Copyright database• Identify potential anomalies, research missing data using authoritative sources, and liaise with customers (Music Labels, Publishers, and CMOs) for prompt conflict resolution• Ensure processing activities meet contractual SLAs while supporting customers' licensing, invoicing, and distribution deadlines• Research missing data and escalate issues to the relevant customer for resolution when data is incomplete or conflicts arise

• Execution of the entire consulting for digital subscribers and online readers via digital messaging and ticketing tools• Identify problems related to our digital platforms (websites, apps, and social media pages)• Formulate solutions and perform step-by-step troubleshooting procedures• Collaborate and cooperate with other departments (IT, billing, sales, customer service, editorial, media, and marketing)• Participated in the formation of our digital support department• Contributed to the creation of our FAQ page, Help center, conversation scripts, and tutorials• Software skills: Microsoft Exchange, CRM, ticketing platforms (Bumpyard, Glassix), Terminal remote, TeamViewer, Looker BI tool, Word, Excel, and Sheets.

Tel Aviv, Israel

Playing Bass Guitar for a variety of artists and bands (both session recording and live playing):Stand Still | Noa Deutsch | Jain Rock Trio | The Allstars band | Digital Finger | and others.

Israel

♫ Assisted artists, musicians, and bands with digitizing their music catalogs ♫ Building and maintaining their online presence, including a website, social media, and EPK♫ Managed digital catalogs for other musicians, including music distribution and metadata management ♫ Stayed up-to-date with industry trends and technology to provide cutting-edge solutions to clients

Israel

* Music Production* Instrument Playing: Rhythm Guitar (2001-2003) / Bass Guitar (2003-2011)* Music director - responsible for choosing songs to be played, Repertoire manage and setlist curation

Israel

Co-Founder of the Rock'N'Roll-Blues cover band "Liquid Jain"* Band Management * Booking Manager (Gigs, Events, Collaborations)* Promotion and Marketing

Giv'Atayim, Tel Aviv, Israel

• Delivered technical training on CRM and ERP software to end-users• Diagnosed and resolved software technical issues• Participated in the compilation and editing of the company's information portal• Worked together with team members, IT, help desk, and others to ensure that the correct solutions are implemented and maintained