Shay Walker Email & Phone Number

Fredericksburg, Va, Us

Mclean, Virginia, United States

-Acts as a key liaison between employees and management, addressing inquiries and resolving issues with a focus on enhancing employee satisfaction and ensuring compliance with company policies-Supports onboarding and training initiatives, ensuring new employees are integrated smoothly, effectively engaged, and informed of HR resources, policies, and core organizational values-Leads HR data management efforts, maintaining up-to-date employee records and generating insightful reports that inform strategic HR initiatives and improve decision-making across the organization

United States

 Drove over $50,000 in new annual premium revenue by exceeding enrollment targets, utilizing strategic insights and advanced consultative techniques to maximize participation and retention  Establishes trusted partnerships with executive decision-makers, crafting high-impact benefits strategies that improved employee engagement and strengthened organizational commitment to wellness  Spearheads large-scale benefits enrollment initiatives, delivering personalized consultations and strategically optimizing benefits selection to meet diverse employee and organizational needs, enhancing engagement

Towson, Maryland, United States

• Communicate with customers and coworkers to ensure organization is maintained• Engage and communicate with customers to ensure a positive dining experience• Provide excellent customer service and manage conflict-resolutions• Assist management and cooks for maximum coordination of the restaurant

Improve the quality of life of individuals and families by serving their mental health, addiction, special education, and community support needsAttain core values of meeting a need, leading, caring, and respecting all individualsDepartment services the entire health system which consists of residential and structured day services, inpatient and specialty services, schools and school-based services, community and family supports services, and moreCompleted an internship with the Quality and Patient Safety Team, gaining practical experience in a professional setting as well as applying theoretical knowledge to projectsShadowed different departments gaining exposure to fields of interest and expanding a professional networkAnalyze data including care experience comments striving to improve the experience of care on behalf of clientsDirectly worked with the Patient Experience department to complete projects and present data to executivesHad a central role in the implementation of the AIDET methodology throughout the health system, this role included development of training materials, conducting the pilot of a department, and analyzing the results

Baltimore, Maryland, United States

• Constructed clinics and lesson plans for young swimmers• Group leader responsible for the children and their improvement during the instructional time• Prepared athletes for competition• Enhanced the swimming abilities of young swimmers

Oversaw pool operations and the work of coworkersAssisted in constructing schedules as well as ensuring staff was following and enforcing safety precautionsAided in management of the pool operationsEnhanced communication between management and patrons

Education record

Certification, Quality Control And Safety Technologies/Technicians

Health/Health Care Administration/Management

Activities and Societies: Member, Upsilon Phi Delta National Honor Society of the Association of University Programs in Health.