Shea Hayden Email & Phone Number

Denver, Colorado, United States

Greater Denver Area

Greater San Diego Area

Laguna Beach, Ca

• Process incoming reservations received via rooming lists, email, Hotel Reservation Form, and fax• Identify, block, and process staff and VIP lists with each group• Review rooming lists to ensure that details are accurate in format• Manage and input reservation blocks and availability for sales, conference, and catering groups• Enter group reservations into property management system• Attend preconvention meetings as required• Develop excellent relationships… Show more • Process incoming reservations received via rooming lists, email, Hotel Reservation Form, and fax• Identify, block, and process staff and VIP lists with each group• Review rooming lists to ensure that details are accurate in format• Manage and input reservation blocks and availability for sales, conference, and catering groups• Enter group reservations into property management system• Attend preconvention meetings as required• Develop excellent relationships with meeting planners• Work closely with Catering/Conference Services and Sales teams to ensure collective success Show less

Laguna Beach, California

Responsible for taking guest reservations with a professional and courteous manner. Job duties include, but are not limited to: provide excellent customer service and telephone etiquette, and actively aspires to reach defined goals and objectives; take guest reservations according to an established script in via telephone and correctly entering them into the property management system; coordinate and responding to mailed correspondence; input and organize reservation information via rooming… Show more Responsible for taking guest reservations with a professional and courteous manner. Job duties include, but are not limited to: provide excellent customer service and telephone etiquette, and actively aspires to reach defined goals and objectives; take guest reservations according to an established script in via telephone and correctly entering them into the property management system; coordinate and responding to mailed correspondence; input and organize reservation information via rooming lists, internet, Travel Agency requests, sales department and reception with appropriate follow up; accommodating in-house guest requests; and frequently using email, fax systems, answers and directs all in-bound calls into the resort. Completion of all details to set other departments up for success by answering and/or directing all calls from guests and staff. Show less

Denver, Co

Her work as a case manager at the African Community Center focused on a specialization in refugee resettlement with clients from Africa, Asia, and the Middle East. This job required that Shea be extremely flexible, highly adaptable- readily willing to be wherever needed, whenever needed. Her responsibilities included finding and arranging housing, helping with employment, teaching English, and enrolling children in school. She also wrote, maintained, and managed case files and government… Show more Her work as a case manager at the African Community Center focused on a specialization in refugee resettlement with clients from Africa, Asia, and the Middle East. This job required that Shea be extremely flexible, highly adaptable- readily willing to be wherever needed, whenever needed. Her responsibilities included finding and arranging housing, helping with employment, teaching English, and enrolling children in school. She also wrote, maintained, and managed case files and government paperwork (Medicaid, SSI Benefits, TANF, etc.). Show less

Mexico City, Mexico

In the summer of 2011 Shea worked as an intern for a non-governmental child advocacy organization called iEmpathize. Here she collaborated with grassroots organizations in order to find impacting solutions for vulnerable and victimized children, primarily those who have been sexually exploited and trafficked. She traveled to work in Mexico City, Mexico to engage in street outreach for homeless and abandoned children, and partnered with Mexican government to create advocacy programs to engage… Show more In the summer of 2011 Shea worked as an intern for a non-governmental child advocacy organization called iEmpathize. Here she collaborated with grassroots organizations in order to find impacting solutions for vulnerable and victimized children, primarily those who have been sexually exploited and trafficked. She traveled to work in Mexico City, Mexico to engage in street outreach for homeless and abandoned children, and partnered with Mexican government to create advocacy programs to engage the public on the issue of human trafficking as it relates to children. She also aided in restoration work in safe homes for child trafficking survivors, and ultimately wrote a 30 page research paper on global issue of sex trafficking and its relation to children in developing countries. Show less

Bachelor Of Arts (B.A.), International Affairs: Sub-Saharan Africa And The Middle East

Language Certification: French

Semester Abroad, African Studies

Activities and Societies: SHAWCO Education