Shea Warner Email & Phone Number

Nottingham, Gb

Nottingham, England, United Kingdom

Leicester, England, United Kingdom

Everyman Racing is a track day company that offers luxury super cars, rally cars and movie cars for people to drive on tracks across the UK. As a Sales Executive it was my job to book peoples experiences and to offer additional products that would enhance that experience. Products ranged from collision damage waivers that protected the customer from incurring the excess costs from any damages – to upgrading car choices, professional photography and high speed passenger rides. It is fast paced sales environment with an element customer service calls.

Nottingham, England, United Kingdom

My role in Homeserve was as a dispatcher/diary planner. Within this role, I covered the Western Region of the UK, from Stoke to Exeter and Brighton. I managed plumbing and drainage engineers in-day diaries to ensure optimal travel to increase JPD (Jobs per day) and utilisation of said engineers. KCI (keeping customers informed) is a big thing, giving updates regarding delayed attendance, updates on parts and booking in appointments for more specialised jobs like long duration jobs, jobs requiring parts or having multiple engineers attend whether it's multiple plumbers or a multi visit from a plumber and a drainage engineer. I liaised with the engineers managers and duty managers on a daily basis and also liaised with the head of service who they directly reported to. In the office I worked closely with colleagues who covered the other parts of the UK, the parts team, managers of other departments and the head of operations on a daily basis. On a regular basis, I would also make myself available to help any new agents that joined the business in order to allow them to work to their fullest potential by teaching them the correct processes and showing them how things worked within the team and teaching them how to correctly adhere to the PeoplePromises.

Nottinghamshire, England, United Kingdom

I have had many roles within the construction industry, mainly surrounding the labouring side of the operation. Due to the skills that I had picked up during my time labouring, I was happy to take any other opportunities to work within and learn other skilled trades. Due to my hard work and strong initiative, I was awarded with promotions to supervisor and then assistant manager for various construction labouring agencies.

Alfreton, England, United Kingdom

During my time with Yodel, I was responsible for making sure that all parcels on my route were delivered and accepted by the recipient. I was then afforded the opportunity to step up and co-manage a team of drivers which included; designating routes, allocating correct parcel volumes for drivers and also included formulating and implementing a new pay structure for the company.

Nottingham

During my time with Home Energy Services, I was making outbound calls in order to sell central heating and boiler protection, plumbing, drainage and electrical care to domestic customers. Within this role, I was recognised to be an agent with outstanding communication, persuasion and organisational skills which, in turn resulted in being approached and promoted to the Home Energy Services Retentions team. Within the Retentions team, I played an integral part of preventing the customers from leaving the company and also, contacting the customers that had previously left our service for an alternative.I also played a part in helping settle any outstanding balances from both previous and existing customers which, increased revenue and reduced deficit.

Glasgow

During my time with Intelligence Networking I spoke to and dealt with multimillion/billion (£) companies, making over 200 calls a day to assess software needs and requirements. To then arrange meetings or calls on behalf of companies like The Access Group, Microsoft, Cisco, SAP, Oracle and Infor for them to go in and close the sale and implement their software which were valued between £20,000 and £250,000.