Shea Long Email & Phone Number

St. Louis, Mo, Us

Miami, Florida, Us

Alivi Health is a healthcare company delivering an Integrated health network of specialty benefits to Payers and their members in a value-based care model. These specialty benefits include Vision, Dental, Chiropractic, Physical Therapy, Occupational Therapy, Speech Therapy, Home Health, Card Services (Rewards), and Non-Emergency Medical Transportation (NEMT). In my role, I work with all of the lines of Business to develop a company-wide Go-to-Market Strategy, Value Proposition and Corporate Story to articulate to clients. As an additional responsibility, I'm responsible for the Non-Emergency Medical Transportation line of business and it's client relationships, products and features, and overall performance. Alivi is a very unique transportation broker because we are a healthcare company first and foremost, and we deliver transportation from the perspective of clinical challenges and achieving specific health outcomes. We are one of the few companies that delivers valuebased care solutions for the specialty benefit networks that we manage.

Santa Monica, Ca, Us

Helpr is a global platform business offering child care and adult care to families via multiple channels (Commercial, Direct to Consumer, and more). Helpr's global marketplace allows friends and family as well as freelancers provide support to children and seniors.

Empowering clients through relentless Human-Centered Design (HCD) and dynamic experiential workshops, we aggressively delve into deciphering the ideal member experience for both existing and cutting-edge products within the Healthcare industry. Our proactive approach extends beyond mere assistance, as we drive clients through formidable transformational programs. This entails not only identifying new target markets but also spearheading the development of groundbreaking products and strategies. We go the extra mile by crafting robust processes and deploying cutting-edge tools, ensuring unwavering execution, and guaranteeing substantial growth realization for our clients.

Miami, Florida, Us

As the leader of the Product Management team at the forefront of the industry with Papa, I spearheaded a transformative redesign of our entire go-to-market approach. By introducing innovative and revenue-generating solutions, I played a pivotal role in propelling a remarkable 30% growth in the business. Instrumental in steering the business towards a strategic pivot, I facilitated the enhancement of our support for payers and members, successfully integrating three new revenue-generating solutions tailored to our clients' needs.Furthermore, I contributed to the leadership of a dynamic team that orchestrated the development of a national marketplace. This platform, catering to over 30,000 gig performers and facilitating more than 1 million visits annually, stands as a testament to our commitment to providing unparalleled service to both our members and clients.

St Louis, Missouri, Us

Accountable for establishing and cultivating the product team, defining the product vision, and orchestrating a comprehensive Go-to-Market strategy and roadmap for a prominent $200 million national company. In my leadership role, I guided a team of 5 skilled Product Managers in the delivery of cutting-edge solutions aimed at elevating revenue, enriching customer experiences, and driving substantial savings for the organization. A testament to our collective efforts, we achieved a remarkable revenue surge, scaling from $75 million to an impressive $200 million in a mere 18 months.

Denver, Colorado, Us

In the capacity of shaping the Product Vision and Roadmap, I assumed a pivotal role in steering a team of amazing Product Managers to conceive and implement innovative solutions, aimed at bolstering revenue, enriching customer experiences, and fostering cost savings for our industry leading $2 billion company. Over the span of two years, our strategic endeavors, marked by the introduction of new product launches and strategic acquisitions, propelled the company's growth from $1.4 billion to a noteworthy $2 billion, attesting to our collective commitment to sustained success and market expansion.

Saint Louis, Mo, Us

As the Executive Leader overseeing global Commercial Innovation activities for a powerhouse $100 billion company, I orchestrated the development of a comprehensive multi-year Product Strategy, securing a remarkable $25 million in funding. My leadership extended to managing a substantial budget of $5 million, directing a team of 5 professionals, and coordinating the efforts of 35 matrixed team members.Under my guidance, we delivered an industry-leading transportation solution for members, slashing wait times by an impressive 67% and elevating customer satisfaction scores by nearly 70%. In a challenging greenfield situation, I efficiently established the Innovation team, devised a robust process, and implemented a governance model within a swift 6 months, leveraging the Human Centered Design (HCD) methodology.A testament to our innovation prowess, I spearheaded the design and deployment of multiple solutions, resulting in over $5 million in savings. Additionally, I crafted a strategic roadmap and solution pipeline, providing executive leadership and stakeholders with invaluable visibility into our initiatives.Notably, I led the charge in developing a highly successful Digital Strategy, culminating in a multi-million dollar investment in digital infrastructure and assets.

St. Louis, Mo, Us

As the distinguished senior leader and proprietor of a national Product team, I played a pivotal role in catapulting the business from $120 million in services to an impressive $400 million in annual revenue. My multifaceted responsibilities encompassed the adept management of product profit and loss statements, strategic prioritization of new products, meticulous pricing strategies, and unwavering dedication to customer satisfaction—each contributing decisively to the robust growth of every product in our portfolio.At the helm of a substantial budget totaling $45 million, I led a dynamic team comprising 20 professionals directly under my guidance, while overseeing the collaborative efforts of 105 matrixed team members. My leadership style is characterized by a results-driven approach, where every team member is empowered to contribute to our shared success. Notably, my achievements have garnered recognition from industry authorities such as Gartner and Forrester, affirming my standing as a leader in the Cloud & Managed Services space.

Monroe, La, Us

As the senior business owner overseeing a dynamic global Product and Innovation team, I lead 35 direct individuals and coordinate the efforts of an expansive matrixed team comprising over 300 members. My pivotal role centers around driving the ambitious goal of growing the business from $750 million to a robust $1.4 billion in revenue.To catalyze this growth, I initiated and executed a transformative product development process. This innovative approach yielded a remarkable outcome of 22 new revenue-generating products annually. Through strategic thinking and proactive leadership, I have successfully positioned the company at the forefront of innovation, ensuring a continuous stream of value-driven solutions that contribute significantly to our revenue objectives.

Monroe, La, Us

Took charge of all facets related to Product Development and Program Management, initiating and establishing both organizations from scratch in a greenfield setting. Additionally, spearheaded the Project Management Office (PMO) for the seamless integration of 10 acquired companies into our operations.Significantly slashed the Product Development time-to-market by an impressive 70%, streamlining the process from 14 months to a mere 4 months. This acceleration not only enhanced our agility but also positioned us as industry frontrunners in bringing innovative solutions to market swiftly.Demonstrating a keen business acuity, I successfully executed a program aimed at identifying unrecognized customer revenue, resulting in a substantial boost of over $25 million. Moreover, I led a targeted customer churn initiative that yielded a remarkable 40% reduction in customer defections. These achievements underscore my commitment to driving operational efficiency, revenue growth, and customer retention in every facet of our business.

Lead Certificate, Corporate Innovation And Business Strategy, Disruptive Innovation

Bachelors Of Science, Business Management

Certificate, Managing In A Technology-Based Organization