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Shedrick "Rick"​ Wright Email & Phone Number

Strategic Customer Success Manager at Hootsuite
Location: Atlanta, Georgia, United States 14 work roles 1 school
1 work email found @softchoice.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email s****@softchoice.com
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Current company
Role
Strategic Customer Success Manager
Location
Atlanta, Georgia, United States
Company size

Who is Shedrick "Rick"​ Wright? Overview

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Quick answer

Shedrick "Rick"​ Wright is listed as Strategic Customer Success Manager at Hootsuite, a company with 501 employees, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at softchoice.com and a matched LinkedIn profile for Shedrick "Rick"​ Wright.

Shedrick "Rick"​ Wright previously worked as Senior Customer Account Manager at Hootsuite and Commercial Account Manager – Team Lead Southeast Region at Softchoice. Shedrick "Rick"​ Wright holds Psychology from Eastern Kentucky University.

Company email context

Email format at Hootsuite

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{first_initial}{last}@softchoice.com
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AeroLeads found 1 current-domain work email signal for Shedrick "Rick"​ Wright. Compare company email patterns before reaching out.

Profile bio

About Shedrick "Rick"​ Wright

Shedrick "Rick"​ Wright is a Strategic Customer Success Manager at Hootsuite. He possess expertise in solution selling, sales process, salesforce.com, direct sales, lead generation and 33 more skills. Colleagues describe him as "Rick was instrumental in our ERP software decision making process. His knowledge of the product and professionalism brought me great comfort in choosing Sage as our provider. He checked in periodically throughout the actual implementation and was always there to answer any questions. I would work with Rick again in a heartbeat."

Listed skills include Solution Selling, Sales Process, Salesforce.Com, Direct Sales, and 34 others.

Current workplace

Shedrick "Rick"​ Wright's current company

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Hootsuite
Hootsuite
Strategic Customer Success Manager
5 E 8th ave, Vancouver, BC V5T 1R6, ca
Website
Employees
501
AeroLeads page
14 roles

Shedrick "Rick"​ Wright work experience

A career timeline built from the work history available for this profile.

Strategic Customer Success Manager

Current

Vancouver, BC, CA

Jul 2023 - Present

Senior Customer Account Manager

Vancouver, BC, CA

Managing 40 enterprise accounts, helping them grow their social imprint by utilizing one platform as the primary source of truth for social communications. In this role, I was held accountable for diversifying my accounts by upselling them additional products in our portfolio and solutions within our partner ecosystem. I also had to process renewals and.

Apr 2022 - Jul 2023

Commercial Account Manager – Team Lead Southeast Region

Toronto, Ontario, CA

Aug 2020 - Apr 2022

Commercial Account Manager

Toronto, Ontario, CA

Managing 20-30 commercial accounts, helping them budget their IT spend, and forecast their future budget allocation based on their technology roadmap. I make 30 calls a week to the companies that I manage to ensure they are accomplishing their goals and priorities that they feel are mission-critical. My top objective as a CAM is to diversify my book of.

Jul 2018 - Aug 2020

Strategic Account Manager

Newcastle Upon Tyne, GB

Responsibilities included:Prospecting, consulting, selling business application solutions, and related services to new prospective mid-market clients. In this role, I help potential customers identify bottlenecks or process inefficiencies that decrease productivity and hinder their companies’ ability to grow in today’s changing economic environment. I.

Jun 2016 - Mar 2018

Account Executive | Food & Beverage Manufacturing

Austin, TX, US

  • NetSuite is a complete solution for manufacturing organizations that require inventory management with dynamic replenishment, production planning, warehouse management, financial accounting and costing, customer and.
  • Streamline all business operations on a single, cloud-based system.
  • Empower employees and vendors with real-time visibility into key business metrics.
  • Optimize inventory for reduced overhead costs and increased efficiencies.
  • Position your business for continued success with the leading technology of today.
Oct 2015 - May 2016

Mid-Market / Account Executive / Executive Business Review Team

Newcastle Upon Tyne, GB

Responsibilities included:Contacting C-level executives to facilitate web-ex presentations designed to share industry best practices and business insight regarding Sage 100 & 300ERP. In this role, I conducted executive business reviews to identify new Mid-Market cross-sell opportunities. I involved the appropriate “Business Partner” or “Product Specialist”.

Jan 2015 - Oct 2015

Direct Sales Manager

Newcastle Upon Tyne, GB

Responsibilities included: Hiring, coaching and training employees to sale accounting software, merchant services, and payroll services. Held accountable for a total revenue goal of 10 million annually. Developed engagement strategies and taught sales associates consultative & transactional selling techniques and concepts. Increased employees level of.

Jan 2013 - Dec 2014

Retention Team Lead Quantum Specialist

Newcastle Upon Tyne, GB

Responsibilities included: Making 50 outbound calls to renew quantum customer accounts and retain their business with Sage. Held accountable for up-selling quantum and Mysis manufacturing software for the southeast region of the United States. Managed upsell pipelines and closed up-sell opportunities for six representatives while retaining a personal book.

Jan 2012 - Jan 2013

Retention Account Manager

Newcastle Upon Tyne, GB

Responsibilities included: Making 50 outbound calls to renew customer accounts and retain their business with Sage. As an account manager I had to maintain a customer base that was between1700-2000 accounts annually. I sold accounting software, merchant services, payroll services & up-sold customers to quantum. Qualified mid-market & ERP leads and passed.

Nov 2010 - Jan 2012

Senior Outbound Sales Representative

Newcastle Upon Tyne, GB

Responsibilities included: Making 50-100 outbound calls to sale accounting software, time & billing software, contact management software, merchant services, and payroll services. The primary focus was to up-sell and cross-sell customers. Qualified mid-market & ERP leads and passed them to the appropriate department. Held accountable for a total revenue.

Apr 2006 - Nov 2010

Inbound Sales Representative

Newcastle Upon Tyne, GB

Responsibilities included: Received inbound opportunities to sale accounting software, time & billing software, contact management software, merchant services, and payroll services. The primary focus was to up-sell and cross-sell customers. I was responsible for qualifying mid-market & ERP leads and required to pass them to the appropriate department. Held.

Aug 2005 - Apr 2006

Account Executive

US

Responsibilities Included: Making 50-100 out bound calls a day to different retail businesses. Positioned merchant services as a viable revenue generating method of accepting payments from customers. I also handled customer service on all account activities dealing with merchant processing. Gained trust and respect from business owners to obtain critical.

Sep 2004 - Aug 2005

Sales Supervisor

Responsibilities Included: Supervised 20 representatives on a day-to-day basis. Teaching sales reps how to sale dsl, local, and long-distance phone service.Trained and developed new representitives and retained candidates by helping them increase their productivity. Handled payroll and all corrective action for all representatives including termination and.

Jun 2001 - Sep 2004
Team & coworkers

Colleagues at Hootsuite

Other employees you can reach at hootsuite.com. View company contacts for 501 employees →

1 education record

Shedrick "Rick"​ Wright education

  • Eastern Kentucky University
    Eastern Kentucky University
    Psychology
FAQ

Frequently asked questions about Shedrick "Rick"​ Wright

Quick answers generated from the profile data available on this page.

What company does Shedrick "Rick"​ Wright work for?

Shedrick "Rick"​ Wright works for Hootsuite.

What is Shedrick "Rick"​ Wright's role at Hootsuite?

Shedrick "Rick"​ Wright is listed as Strategic Customer Success Manager at Hootsuite.

What is Shedrick "Rick"​ Wright's email address?

AeroLeads has found 1 work email signal at @softchoice.com for Shedrick "Rick"​ Wright at Hootsuite.

Where is Shedrick "Rick"​ Wright based?

Shedrick "Rick"​ Wright is based in Atlanta, Georgia, United States while working with Hootsuite.

What companies has Shedrick "Rick"​ Wright worked for?

Shedrick "Rick"​ Wright has worked for Hootsuite, Softchoice, Sage, Netsuite, and First Data Merchant Services.

Who are Shedrick "Rick"​ Wright's colleagues at Hootsuite?

Shedrick "Rick"​ Wright's colleagues at Hootsuite include Davis Riar, Taylor Shein, Martina Ondrasekova, Mark Hansford, and Marcos Troll.

How can I contact Shedrick "Rick"​ Wright?

You can use AeroLeads to view verified contact signals for Shedrick "Rick"​ Wright at Hootsuite, including work email, phone, and LinkedIn data when available.

What schools did Shedrick "Rick"​ Wright attend?

Shedrick "Rick"​ Wright holds Psychology from Eastern Kentucky University.

What skills is Shedrick "Rick"​ Wright known for?

Shedrick "Rick"​ Wright is listed with skills including Solution Selling, Sales Process, Salesforce.Com, Direct Sales, Lead Generation, Saas, Account Management, and Enterprise Software.

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