Sheeba Patel Email & Phone Number

West Chicago, Illinois

• Execute and ensure accurate implementation of client marketing campaigns• Review campaign analytics and report results of marketing programs• Coordinate various departments to successfully execute campaigns consistent with recommended marketing strategy• Create applicable versioning of marketing campaigns based on targeted regions and offers• Manage client and internal approvals of legal and brand documents, campaign print production proofs, EPS prints, and mail signoffs• Accountable for project cost management, while increasing efficiency and profitability of the program• Develop contingency plans in the event of campaign interruptions

Wood Dale, Illinois

• Grew existing client relationships by 41% by offering clients value-added solutions that meet their business needs Develop new client relationships and strengthen existing relationships• Manage the account needs of eight (8) clients with approximately $1.8 million in annual sales • Develop problem-solving and process-improvement strategies to increase efficiency and profitability • Communicate details of direct marketing and customer service programs to sales, operations, IT and other departments tasked with the successful delivery of these programs to clients• Coordinate and lead client and internal meetings• Foster firm-wide collaboration between departments to outline work plans, assign duties and responsibilities, and scope of authority • Interact and communicate daily with clients and various levels of management • Establish project reports and documentation for management, clients, or others• Prepare and conduct Quarterly Business Review to review client program, evaluate and suggest enhancements, and strategize with client on key issues, needs, and goals for the upcoming quarter • Provide monthly forecast projections

Des Plaines, Illinois

• Monitor and modify Bank Compliance Management Program• Respond to External Audit Reports and oversee corrective measures required to rectify identified issues• Write and implement policies and procedures to be in compliance with the FDIC and regulatory boards• Record and document corporate meetings according to the FDIC regulations• Work directly with the Board of Directors and various committees to implement new changes• Prepare reports to management, Board of Directors, and Regulatory Agencies• Assign training and oversee progress for all employees• Coordinate various community events to promote the Bank• Assist in marketing, advertising and promotional efforts of specials and products

Elk Grove Village, Illinois

• Cultivate strong relationships with prospective and current clients• Coordinate and implement design, print, and production of direct mail, fulfillment services, custom packaging, and media kits • Managed employee production daily by maximizing efficiencies and meeting required client SLAs • Maintain financial bookkeeping responsibilities of accounts receivable, accounts payable, invoicing, and collections processes• Process payroll, maintain human resource documentation, and preparation of tax filings • Evaluate growing market trends and provide marketing strategy recommendations to clients • Provide warehousing storage, pick and ship orders, and logistics for clients • Develop long-term strategic plans to support daily operations to be more efficient• Represent the company in trade shows, seminars, and workshops• Produce, prepare and respond to request for bid proposals