Sheema Sarfaraz Email & Phone Number

Pakistan

Lahore District, Punjab, Pakistan

"Driving SAP Solutions and Client Success as a Sales Manager | Transforming Businesses with Expert SAP Implementation"Profile Description:"I am a dedicated Sales Manager with a proven track record in steering SAP implementation projects for a leading technology firm. With 12 of experience in the industry, I specialize in collaborating with organizations to deliver comprehensive SAP solutions that optimize operations, enhance efficiency, and drive sustainable growth.My expertise lies in:🌟 Strategic Sales Leadership: Orchestrating sales initiatives, cultivating key relationships, and formulating tailored strategies to meet clients' SAP needs.🔍 Solution-driven Approach: Identifying and understanding client pain points, translating them into effective SAP solutions, and leading successful implementation projects.💡 Technical Proficiency: Leveraging a deep understanding of SAP functionalities, including (mention specific modules or areas of expertise, e.g., SAP S/4HANA, SAP SuccessFactors, SAP Analytics Cloud, etc.), to deliver robust solutions aligned with clients' business objectives.🤝 Client Relationship Management: Cultivating enduring partnerships by fostering trust, offering unparalleled service, and ensuring seamless project delivery from inception to post-implementation support.I thrive on driving organizational growth by facilitating digital transformation through SAP solutions. Collaborating closely with cross-functional teams, I have consistently achieved revenue targets and played a pivotal role in empowering businesses with innovative SAP technologies.Let's connect to explore opportunities for amplifying your business capabilities through top-tier SAP implementation strategies and solutions."

Pakistan

- Designed a Digitalization road map for Siemens Pakistan.- Created and pushed new business models in co-creation with SAP sales and Siemens Software.- Guided ideas based on opportunities of digitalization business (e.g.: digitally enhanced products enable cloud based Integrated operations & services, data analytics allow preventive maintenance offerings, digital twin & simulation approaches increase efficiency) in order to fully exploit the potential of digitalization business.

Karāchi, Sindh, Pakistan

Achievements:• Represented Siemens at the Prime Minister House on a Women’s Day 2018. Chosen out of 45 women working at Siemens Pakistan to present Siemens• Identified as Siemens Potential employee to be sent to Siemens Turkey under Siemens Global employee exchange program• Part of Global Siemens Team for “Siemens Initiative to Support Sustainable Development of Pakistan 2018” and Belt and Road Initiative by SiemensMajor ResponsibilitiesDigitalization ambassador at Siemens Pakistan• Supported pilot initiatives with business partners on Mindsphere (Cloud based IoT system by Siemens)• Organized in-house digitalization competition for 40 Interns (Digi-thon). Competition was held in all three cities KHI, LHR, ISB. 3 out of 10 ideas were identified as possible digital initiative for Siemens which have substantial potential to save cost and time by digitalizing manual or lengthy office processesIn country Project Manager for Siemens Global Strategy Program “Vision 2020”• In Dec 2016, lead and organized in-house workshop to derived “Vision 2020” for Siemens Pakistan.• The workshop resulted in company’s latest vision statement in line with Siemens global strategy program and 18 country owned initiatives to achieve company’s “Vision 2020” in Pakistan.Increased customer satisfaction results (NPS survey)• Manages annual customer satisfaction measuring activity (NPS) for Siemens Pakistan. Increased cross-section collaboration and transparency• Veteran of Sales board in Siemens Pakistan

Karachi

AchievementsIncreased customer reach and awareness: Organized successful customer exhibitions/events within. -Event planning, budgeting, organizing (received 70% ROI). -Designing of brochures, banners, themes, agendas, logos – liaised with the advertising agency. -Execution and post event coverage.Increased customer satisfaction results: carried out customer focus after sales and Executive Relationship program. - Selecting, monitoring and tracking customer surveys. - Driving sales and after sales teams to take required actions. - Ensure customer satisfaction. - Manage satisfaction between key customers and higher management of Siemens with potential.Major Responsibilities- Carrying out complete marketing plan.- Following up new business opportunities and setting up meetings.- Communicating new product developments to prospective clients.- Organizing Marketing Activities / Events.- Responsible for Market Intelligence Plan for Five years.- Identify Business focus areas & supports Business Development for Business Unit.- Implementation and Management of sales support software (CRM Philos).- Prepare quarterly Sales Funnel reports and analysis.

Karachi, Pakistan

- Managing Siemens One - MD's support function (Siemens One is a customer centric apporach)- Driving Account Management Processes - Managemnent of company's Top Accounts- Indentification of Market Potential and subsequent delivery of information to all the Business Units.- Collaboration and Coordination for Cross-divisional projects and opportunities- Using Philos (CRM) to moderate Account Management Processes

Siemens Pakistan

Accomplishments:•Trained four Account Managers of Top Customers on “Oracle CRM to support sales processes”.•Coordinated activities in arranging two “Sales Portfolio Awareness Sessions” in Apr, 2011 for Sales Engineers of Siemens Pakistan.•Participated in organizing first ever “Siemens One Workshop” in Feb, 2011 in Siemens Pakistan. Major Responsibilities:•Performing major activities related to Business Development.•Key Account Management activities related to Top Customers.•Maintaining Philos (CRM software) to manage Top Accounts.•Performing Market Analysis and Financial Assessments with respect to Siemens Financial Figures and Competitors. •Doing Customer Query Analysis.•Sending Customer Queries to our relevant Business Units. •Facilitating Head of the Department in terms of Business Development activities.•Supports MD’s office.•Facilitate business units to Identify different opportunities for Siemens business and growth.•Coordinate between Business Units and other corporate departments for Cross Divisional communication.

Istanbul, Turkey

Achievements:• Gained experience to design CEO strategy program for Siemens Turkey• Identified business opportunities in Pakistan by Turkish companies

Major ResponsibilitiesRighting technical documents for different software products and services like SRS, Functional specification documents, User Manuals and User guides etc.Doing Business Analysis for ongoing/upcoming projects and Services.Doing QA of websites and software.Writing Content for websites and Company related Blogs for Online Marketing.Writing SEO content and articles containing respective keywords.Making Use Cases and ERD diagrams.

AccomplishmentsI have worked on over 30 technical/content writing and online marketing projects while performing the Business Development and HR activities in parallel.Being Asst. BDM, I brought in development projects from different organizations, which include Bank Al-Falah as well.Was chosen to be the "Employee of the Month" right after becoming a Permanent employee at Nuvica Pakistan. Major ResponsibilitiesMarketing and business promotion Looking after various Human Resource activitiesCommunicating with International clientsTechnical Authorship Experience:Content Writing/Content Proof-readingMaking Video Tutorials and PowerPoint PresentationsWriting blog posts on various topics

Mba, Marketing

Bachelor Of Sciences, Computer Science