As an Enterprise Onboarding Manager at Drift, the leading conversational marketing platform, I help new customers achieve their goals and maximize their value from our solutions. With over 10 years of experience in customer success, project management, and training, I have developed a diverse set of skills and a big-picture view that enable me to deliver exceptional results and satisfaction for our clients.My mission is to empower my teammates and customers to succeed in their roles and grow their businesses. I am passionate about creating and improving processes, systems, and strategies that enhance the efficiency, quality, and scalability of our onboarding services. I am also committed to fostering a culture of diversity, inclusion, and empathy within our team and across our organization.