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Shefali Sharma Email & Phone Number
Service Delivery Manager
at
Boeing
1 work email found
@boeing.com
1 phone found area 408
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Delivery Manager
Location
Mountain View, California, United States
Company size
Who is Shefali Sharma? Overview
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Quick answer
Shefali Sharma is listed as Service Delivery Manager at Boeing, a with 119185 employees, based in Mountain View, California, United States. AeroLeads shows a work email signal at boeing.com, phone signal with area code 408, and a matched LinkedIn profile for Shefali Sharma.
Shefali Sharma previously worked as Service Account Manager at Boeing and Product Manager at Exigent Group Limited. Shefali Sharma holds Master Of Business Administration - Mba from Questrom School Of Business, Boston University.
Company email context
Email format at Boeing
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{first}.{last}@boeing.com
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Profile bio
About Shefali Sharma
As a Service Account Manager at Boeing, I manage the customer support and customer success activities that are targeted at increasing customer adoption and enhancing customers' business value proposition. I work with cross-functional teams to develop and lead product/service training and workflow analysis. I help my customers realise the value of their investments by making recommendations to them towards the use of different software products.I am pursuing my MBA at Questrom School of Business, Boston University, where I am learning to apply strategic thinking, analytical skills, and leadership principles to various business contexts and challenges. I was also part of the Enterprise Leadership Education and Development (LEAD) Program, a sponsored learning journey that provided me with the opportunity to develop various interpersonal and leadership skills, while embracing the values of diversity and inclusion. Previously, I was a Product Manager at Exigent Group Limited, where I managed the product lifecycle of a contract management solution. I collaborated with engineering, sales, marketing, and customer support teams to analyse data and develop product strategies. I also documented the statements of purpose, and monitored product budget and performance, and built strategies around product evaluation feedback.I have a proven track record of building high-value products and achieving extraordinary results through collaborative efforts. I have won Boeing's Global Hackathon by creating a service prototype that can enable $28M worth jet fuel savings per year, and filed a U.S. Patent for it. I have also received the 'Keeper of Cisco Culture' award for resolving high-volume Cisco TelePresence product issues as the youngest woman in the team.I am passionate about empowering fellow women-in-tech through the Society of Women Engineers, where I mentor and support aspiring female engineers. I am also a travel enthusiast, an avid dancer, a mentor, and a caring wife. I am motivated by learning new things, solving complex problems, and creating positive impact.
Listed skills include C++, C, Sql, Html, and 25 others.
Current workplace
Shefali Sharma's current company
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Boeing
6 roles
Shefali Sharma work experience
A career timeline built from the work history available for this profile.
Service Account Manager
CurrentManaging customer service and customer success activities for airline customers in Americas region.
Sep 2021 - Present
Product Manager
- I managed the product lifecycle of a contract management solution where I was responsible for the product roadmap, strategy, and execution. - I collaborated with cross-functional teams such as engineering, sales, marketing, and customer support to analyze gathered data and develop product strategies.- I was also responsible for documenting the statements of purpose, and monitoring product budget and performance, and building strategies around product evaluation feedback.
Jan 2021 - Aug 2021
Lead Analyst
- I led the development of the QR implementation of the Crew Planning and Scheduling System. - This role required a broad spectrum of computational knowledge to perform business analysis, system development and optimization tuning on the airline crew products. - I effectively adapted to the rapid transformations in the airline operations and delivered quality products to business stakeholders.
Apr 2019 - Sep 2020
Software Engineer
- I was part of a skilled team in the implementation department, where I was responsible for the development (in Python programming) and delivery of the Boeing Crew management products to airline customers.- I developed and maintained technical partnerships with global team members to develop collaborative plans and execution on projects.- I made use of the Test Driven Development and Pair Programming techniques to improve team productivity while working on this role.
Sep 2017 - Mar 2019
Technical Consulting Engineer
- Being a part of a team of exceptional technical specialists, I focused on enabling customers deploy and operate their networks effectively, while delivering the best possible customer experience.- Having crisis management skills and the tenacity to handle critical customer issues, I resolved complex technical problems, performed multitasking, and achieved customer success. - I also worked closely with the Technical Sales team in generating sales lead for the organization.
Sep 2015 - Sep 2017
Team & coworkers
Colleagues at Boeing
Other employees you can reach at boeing.com. View company contacts for 119185 employees →
GB
Gary Brest
Colleague at BoeingLake Stevens, Washington, United States
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MS
Matt Severin
Colleague at BoeingPortland, Oregon, United States
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DS
Derek Stansbury
Colleague at BoeingSeattle, Washington, United States
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RM
Rick Muller
Colleague at BoeingEverett, Washington, United States
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NM
Nohyoung Myung
Colleague at BoeingSeattle, Washington, United States
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FD
Francis Doyle
Colleague at BoeingKirkland, Washington, United States
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JS
John Sehorn
Colleague at BoeingUnited States
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TR
Tulsi Ram Babu
Colleague at BoeingAndhra Pradesh, India
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CV
Chris Van Elderen
Colleague at BoeingSeattle, Washington, United States
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AP
Andrew Patterson
Colleague at BoeingOklahoma City, Oklahoma, United States
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Gary Brest
Colleague at BoeingLake Stevens, Washington, United States
View →
MS
Matt Severin
Colleague at BoeingPortland, Oregon, United States
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DS
Derek Stansbury
Colleague at BoeingSeattle, Washington, United States
View →
RM
Rick Muller
Colleague at BoeingEverett, Washington, United States
View →
NM
Nohyoung Myung
Colleague at BoeingSeattle, Washington, United States
View →
FD
Francis Doyle
Colleague at BoeingKirkland, Washington, United States
View →
JS
John Sehorn
Colleague at BoeingUnited States
View →
TR
Tulsi Ram Babu
Colleague at BoeingAndhra Pradesh, India
View →
CV
Chris Van Elderen
Colleague at BoeingSeattle, Washington, United States
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AP
Andrew Patterson
Colleague at BoeingOklahoma City, Oklahoma, United States
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2 education records
Shefali Sharma education
Master Of Business Administration - Mba
Questrom School Of Business, Boston University
Bachelor Of Technology (B.Tech.), Computer Science & Engineering
Computer Science & Engineering Department Dcrust Murthal
FAQ
Frequently asked questions about Shefali Sharma
Quick answers generated from the profile data available on this page.
What company does Shefali Sharma work for?
Shefali Sharma works for Boeing.
What is Shefali Sharma's role at Boeing?
Shefali Sharma is listed as Service Delivery Manager at Boeing.
What is Shefali Sharma's email address?
AeroLeads has found 1 work email signal at @boeing.com for Shefali Sharma at Boeing.
What is Shefali Sharma's phone number?
AeroLeads has found 1 phone signal(s) with area code 408 for Shefali Sharma at Boeing.
Where is Shefali Sharma based?
Shefali Sharma is based in Mountain View, California, United States while working with Boeing.
What companies has Shefali Sharma worked for?
Shefali Sharma has worked for Boeing, Exigent Group Limited, Qatar Airways, and Cisco.
Who are Shefali Sharma's colleagues at Boeing?
Shefali Sharma's colleagues at Boeing include Gary Brest, Matt Severin, Derek Stansbury, Rick Muller, and Nohyoung Myung.
How can I contact Shefali Sharma?
You can use AeroLeads to view verified contact signals for Shefali Sharma at Boeing, including work email, phone, and LinkedIn data when available.
What schools did Shefali Sharma attend?
Shefali Sharma holds Master Of Business Administration - Mba from Questrom School Of Business, Boston University.
What skills is Shefali Sharma known for?
Shefali Sharma is listed with skills including C++, C, Sql, Html, Mysql, Microsoft Office, Php, and Javascript.
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