Shefali Puhan Email & Phone Number
Who is Shefali Puhan? Overview
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Shefali Puhan is listed as Pricing Analyst at Electric Ireland, a with 328 employees, based in County Dublin, Ireland. AeroLeads shows a matched LinkedIn profile for Shefali Puhan.
Shefali Puhan previously worked as Customer Operations Business Analyst, Team Leader at Electric Ireland and Customer Service Representative at The Noel Group. Shefali Puhan holds Master'S Degree, Business Analytics from National University Of Ireland, Galway.
Email format at Electric Ireland
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About Shefali Puhan
I am currently the Customer Operations Business Analyst for Electric Ireland, ESB- Ireland. Based in Dublin, I am responsible for the management information (MI) reporting in the Credit Control department. My role includes collaborating with outsourced operation partners and managing brand perception amongst 1.4 million customers throughout the island of Ireland and Great Britain.Prior to ESB, I completed my Masters in Business Analytics from the National University of Ireland, Galway- Ireland 2018-2019.My career in data analysis and data interpretation started with my employment in Reliance Jio Infocomm Limited- Navi Mumbai, India as the Radio Frequency Data Analyst, Assistant Manager in the Smallcell department. I worked on 4G VOLTE technology and was responsible for enhancing the Radio Frequency conditions for southern states of India using data mining and data analysis. My Bachelor's degree in Electronics and Telecommunications Engineering from the University of Mumbai, India was not only an academic journey but also involved me being elected as the female sports representative in the sports festival Sports-Zephyr.Outside work, I am a fun-loving, fitness enthusiast, black belt holder in Kung-Fu Wu-Shu. I not only love analyzing and scrutinizing the movies I watch but also enjoy my quiet time painting and making DIY products. Lastly, I was born to dance !!!
Shefali Puhan's current company
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Shefali Puhan work experience
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Customer Operations Business Analyst, Team Leader
I am currently the Customer Operations Business Analyst for Electric Ireland, ESB- Ireland. As the Team Leader, I am responsible for the management information (MI) reporting in the credit control team. My responsibilities include collaborating with outsource operation partners and managing brand perception amongst 1.4 million customers throughout the ROI and NI.
Customer Service Representative
• Assisted in hospitality in Galway based companies like SAP, ESB, Boston Scientific, Schneider electric.• Engaged in customer service, resource stocking and health, and safety compliances.• Certifications: Manual handling (HACCP) and Food safety
Assistant Manager, Data Analyst
• Planned microcells (low-powered cellular radio access nodes) and enhanced the Radio Frequency conditions for 15 North and South Indian states, in collaboration with the Samsung Knowledge Transfer team from South Korea.• Configured 10 thousand femtocells end-to-end in EMS (Element Management System) on 4G LTE network for Andhra Pradesh state.• Involved in the project where Jio performed eMBMS broadcast stream across Pan-India (28 states) of 10 channels and carried out testing in the Wankhede Cricket Stadium in Mumbai.• Automated the process flow of End to End life cycle of Indoor and Outdoor microcell and DAS system using the iBwave tool.• Presented analysis report and rectification measures to the Samsung Team from South Korea and Head of the Networks department of Jio on a weekly basis.• Entertained about 140 Customer queries per day from all over India regarding the network issues and provided optimum solutions.
Graduate Engineering Trainee
Summer Intern
• Practiced Embedded C Programming in Keil IDE.• Assembled, soldered and assessed PCB (Printed Circuit Board).• Studied RADAR Equipment and its functionality.
Colleagues at Electric Ireland
Other employees you can reach at electricireland.ie. View company contacts for 328 employees →
Samantha Brennan
Colleague at Electric IrelandCork, County Cork, Ireland
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Mary Milne
Colleague at Electric IrelandIreland
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Monika Tandon
Colleague at Electric IrelandCounty Dublin, Ireland
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Patricia Berry
Colleague at Electric IrelandIreland
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David Fanning
Colleague at Electric IrelandIreland
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Mark Grant
Colleague at Electric IrelandIreland
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MJ
Matthew Judge
Colleague at Electric IrelandCounty Dublin, Ireland
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Ben Stothard
Colleague at Electric IrelandUnited Kingdom
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Anne Ruddy
Colleague at Electric IrelandIreland
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Amine Maftah
Colleague at Electric IrelandAlgeria
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Shefali Puhan education
Master'S Degree, Business Analytics
Bachelor Of Technology - Btech, Electronics And Telecommunications
Frequently asked questions about Shefali Puhan
Quick answers generated from the profile data available on this page.
What company does Shefali Puhan work for?
Shefali Puhan works for Electric Ireland.
What is Shefali Puhan's role at Electric Ireland?
Shefali Puhan is listed as Pricing Analyst at Electric Ireland.
Where is Shefali Puhan based?
Shefali Puhan is based in County Dublin, Ireland while working with Electric Ireland.
What companies has Shefali Puhan worked for?
Shefali Puhan has worked for Electric Ireland, The Noel Group, Jio, and Elcome Integrated Systems Pvt. Ltd..
Who are Shefali Puhan's colleagues at Electric Ireland?
Shefali Puhan's colleagues at Electric Ireland include Samantha Brennan, Mary Milne, Monika Tandon, Patricia Berry, and David Fanning.
How can I contact Shefali Puhan?
You can use AeroLeads to view verified contact signals for Shefali Puhan at Electric Ireland, including work email, phone, and LinkedIn data when available.
What schools did Shefali Puhan attend?
Shefali Puhan holds Master'S Degree, Business Analytics from National University Of Ireland, Galway.
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