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@intertecsys.com
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Shehzad Raza is listed as Service Delivery Manager @ Intertec Systems | ITIL, ServiceNow, Ivanti at Intertec Systems, a with 514 employees, based in Regina, Saskatchewan, Canada. AeroLeads shows a work email signal at intertecsys.com and a matched LinkedIn profile for Shehzad Raza.
Shehzad Raza previously worked as Service Delivery Manager at Intertec Systems and Lead Consultant at Intertec Systems. Shehzad Raza holds Master Of Computer Applications (M.C.A.), Computer Science from Dr. A.P.J. Abdul Kalam Technical University.
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AeroLeads found 1 current-domain work email signal for Shehzad Raza. Compare company email patterns before reaching out.
As a Service Delivery Manager, I oversee the delivery of IT services to multiple clients, ensuring SLAs and KPIs are consistently met while driving improvements in service quality and efficiency. I focus on implementing ITIL-based service management processes and leading a team of ITSM professionals to deliver solutions that meet each client’s needs.I am committed to operational excellence and continuous improvement and am passionate about leading teams and delivering high-quality IT solutions. Let's connect if you’re looking for a Service Delivery Manager with a strong service management, automation, and team leadership background.I use Ivanti's tools for service management and automation to work with stakeholders and provide IT solutions that improve business results. My technical skills include Ivanti Service Manager (ISM), Ivanti Process Manager, Ivanti Xtraction, ManageEngine, ServiceNow, and scripting languages like VB Scripting, Java Scripting, and SQL. These tools help me streamline workflows and improve service delivery.Additionally, I contribute to strategic IT initiatives, including designing and architecting ITSM solutions, leading proof-of-concepts (POCs), and demonstrating the value of Ivanti Neurons and other service management platforms.
Listed skills include It Service Management, Itil, Requirements Analysis, Microsoft Sql Server, and 8 others.
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Dubai, United Arab Emirates
- Oversee the delivery of IT services to multiple clients, ensuring adherence to SLAs and KPIs.- Implement and manage ITIL-based service management processes.- Lead and mentor a team of ITSM professionals.- Utilize Ivanti for service management and automation.- Collaborate with clients to understand their needs and provide tailored IT solutions.- Drive continuous improvement initiatives to enhance service quality and efficiency.
New Delhi, Delhi, India
Other employees you can reach at intertecsystems.com. View company contacts for 514 employees →
Shruthi R
Colleague at Intertec SystemsBangalore Rural, Karnataka, India
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AN
Ahamath Nasar Alaudeen
Colleague at Intertec SystemsAbu Dhabi Emirate, United Arab Emirates
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GK
Geethan Kurupath
Colleague at Intertec SystemsDubai, United Arab Emirates
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BS
Bozena Sazon
Colleague at Intertec SystemsLondon, Ontario, Canada
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Maria Shaikh
Colleague at Intertec SystemsMumbai Metropolitan Region, India
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TZ
Theresa Z Fong
Colleague at Intertec SystemsGreater Barcelona Metropolitan Area, Spain
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PM
Peer Mohamed
Colleague at Intertec SystemsBengaluru, Karnataka, India
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IC
Indira Chatterjee
Colleague at Intertec SystemsUnited Arab Emirates
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RJ
Ronald J Carzoli
Colleague at Intertec SystemsPlymouth, Michigan, United States
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SJ
Sam John
Colleague at Intertec SystemsUnited Arab Emirates
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Quick answers generated from the profile data available on this page.
Shehzad Raza works for Intertec Systems.
Shehzad Raza is listed as Service Delivery Manager @ Intertec Systems | ITIL, ServiceNow, Ivanti at Intertec Systems.
AeroLeads has found 1 work email signal at @intertecsys.com for Shehzad Raza at Intertec Systems.
Shehzad Raza is based in Regina, Saskatchewan, Canada while working with Intertec Systems.
Shehzad Raza has worked for Intertec Systems, Future Horizons Investment Co., Hcl Infosystems Ltd, and Software Development And Research House.
Shehzad Raza's colleagues at Intertec Systems include Shruthi R, Ahamath Nasar Alaudeen, Geethan Kurupath, Bozena Sazon, and Maria Shaikh.
You can use AeroLeads to view verified contact signals for Shehzad Raza at Intertec Systems, including work email, phone, and LinkedIn data when available.
Shehzad Raza holds Master Of Computer Applications (M.C.A.), Computer Science from Dr. A.P.J. Abdul Kalam Technical University.
Shehzad Raza is listed with skills including It Service Management, Itil, Requirements Analysis, Microsoft Sql Server, Team Management, Ivanti Service Desk, Ivanti Xtraction, and Visual Basic.
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