Sheila Compton Email & Phone Number

Analyze and translate clients’ freight contracts from contractual language to sequel code and enter them into a proprietary system so that freight bills will systematically audit per the contracts. Maintain client rating profiles: make updates and additions to the rates, review probills for rating issues, perform systematic troubleshooting to resolve the.

Resolved balance due invoices (minimum of 400 per week), which required evaluation of client-specific rates, contracts, tariffs, and addendums to determine validity of balance dues, then processed or denied them based on findings. Processed invoices that required manual audit on a weekly basis to maintain client’s invoice production within a 7 day window..

Charlotte, North Carolina

Analyzed and interpreted logistics contracts.Performed post audit review on freight payments to ensure accuracy.Worked closely with new carriers to ensure goals of implementation were achieved, to detail procedures for freight payment purposes, to streamline processes, and to resolve issues.Created process for documenting and paying detention charges for.

Was responsible for hiring, training, and managing employees, which included scheduling.Handled and was accountable for store cash.Received and processed new merchandise Traveled and provided additional coverage to other store locations as needed. Rotated merchandise displays and ad sets.Demonstrated excellent customer service skills while handling.

Trained and supervised a fifteen-member team, was accountable for store cash, and was the on-call manager for store emergencies. Managed and implemented store displays and ad sets.Expressed excellent customer service skills while handling customer complaints and assisting with customer shopping.Was responsible for receiving and processing.