Sheila De Sousa Email & Phone Number

Madrid, Comunidad De Madrid, España

As a Business Development Manager at PAIH - Polish Investment & Trade Agency, I develop and implement market growth strategies for Polish companies in the Spanish market. ✨Main highlights: • Facilitate B2B meetings and business missions, enhancing export potential by identifying new business opportunities. • Maintaining and expanding relationships with current clients, pinpointing growth areas and nurturing global leads.• Representing the agency at international exhibitions and conferences across various sectors, from food to technology and innovation. • Support foreign direct investment flows from Spain to Poland.

Madrid, Madrid, España

As an Export Manager at Pago de los Baldios de San Carlos S.L., I managed key accounts across 20+ countries, driving a 30% increase in turnover through strategic client engagement and consultative selling. I conducted market research, identified new business opportunities, and introduced our brand to 5 new countries✨My highlights were: • Managing of Key International Accounts across 20+ countries.• Building and maintaining strong, long-lasting customer relationships though prompt and customized response.• Identifying and developing new business opportunities for EVOO & GOURMET FOOD business in Spain. • Market research to identify target Clients and Countries.• Organize, prioritize, implement, follow-up and learn from existing Business Development programs and from automated marketing campaigns.• Execute multi-channel lead generation and engagement campaigns through digital and emailmarketing, cold calling and social media marketing• Document management and follow-up of clients orders.• Planning and management of Trade Shows, organizing promotional events and commercial missions.

Toledo, Castilla-La Mancha, España

As a Trainee at the Castilla-La Mancha Institute for Foreign Promotion (IPEX), I assisted and conducted market analysis to identify export opportunities for regional companies.✨ My highlights were:• Assisted in organizing trade missions and participating in international fairs.• Contributed to market strategy development.• Addressed inquiries and reviewed export documentation, ensuring compliance with destination country regulations.

Itajaí E Região, Brasil

As an IT Specialist at BRF S.A. "Brasil Foods", I provided technical support for corporate users, ensuring efficient IT Help Desk operations and adhering to SLA requirements. Diagnosed and resolved first-level incidents, supported the SAP ERP system and various business processes through remote access, and implemented IT systems in newly acquired plants in Argentina, ensuring seamless integration and operational efficiency.✨My highlights were:• Provided technical support for corporate users, ensuring efficient IT Help Desk operations.• Diagnosed and resolved first-level incidents, adhering to SLA requirements.• Supported the SAP ERP system and various business processes through remote access and network support.• Implemented IT systems in newly acquired plants in Argentina, ensuring seamless integration and operational efficiency.

Certified Coaching Expert, Professional Development, Acsth

Activities and Societies: ICF + ASESCO

Master'S Degree, International Business

University Graduate, Business Administration

Bachelor'S Degree, Business Administration And Management, General

Business Administration