Sheila Gray

Sheila Gray Email and Phone Number

Dynamic leader, specializing in managing highly effective teams, fostering growth in individuals as well as organizations, and developing innovative processes. @ City of Denton
denton, texas, united states
Sheila Gray's Location
The Colony, Texas, United States, United States
Sheila Gray's Contact Details
About Sheila Gray

Sheila Gray is a Dynamic leader, specializing in managing highly effective teams, fostering growth in individuals as well as organizations, and developing innovative processes. at City of Denton. She possess expertise in project management, operations management, customer service, sustainability, strategic planning and 24 more skills.

Sheila Gray's Current Company Details
City of Denton

City Of Denton

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Dynamic leader, specializing in managing highly effective teams, fostering growth in individuals as well as organizations, and developing innovative processes.
denton, texas, united states
Website:
cityofdenton.com
Employees:
801
Sheila Gray Work Experience Details
  • City Of Denton
    311 Operations Manager
    City Of Denton Apr 2024 - Present
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  • City Of Dallas
    Configuration Manager
    City Of Dallas Feb 2016 - Apr 2024
    • Successfully managed and improved the 311 Configuration Team, showcasing strong team leadership and collaborative abilities.• Conferred with department heads to oversee strategic direction, and preparation for new programs.• Led testing for Salesforce upgrade projects, enhancing user engagement and customer satisfaction.• Oversaw vendor contracts and relationships, managing a Salesforce oversight budget of approximately $12,000,000.00 biennially.• Fostered effective working relationships with internal and external stakeholders, emphasizing collaboration, fostering relationships and positive communication.• Led strategic planning and implemented new procedures for enhanced efficiency and performance.• Presented as a guest speaker at prestigious conferences, highlighting expertise in 311 services and innovation.
    View
  • Waste Management
    Inside Commercial Rep Supervisor
    Waste Management Mar 2013 - Feb 2016
    Management of inbound call center sales repsCustomer ServiceSales assistanceProblem solving Community relations
  • Waste Management, Inc.
    Team Lead
    Waste Management, Inc. Sep 2009 - Feb 2013
    Supervision of customer service repsCustomer ServiceEscalated calls/issues
    View
  • Waste Management
    Inside Account Manager-Sales
    Waste Management Jun 2007 - Sep 2009
    Account ManagerSalesRetentionPricing/NegotiationsCustomer Service
    View

Sheila Gray Skills

Project Management Operations Management Customer Service Sustainability Strategic Planning Process Improvement Customer Satisfaction Call Centers Management Sales Sales Management Leadership Team Building Contract Negotiation Account Management Salesforce.com Environmental Awareness Waste Management Training Sales Operations Business Development Waste Team Leadership Forecasting New Business Development Crm Program Management Employee Training Analysis

Sheila Gray Education Details

Frequently Asked Questions about Sheila Gray

What company does Sheila Gray work for?

Sheila Gray works for City Of Denton

What is Sheila Gray's role at the current company?

Sheila Gray's current role is Dynamic leader, specializing in managing highly effective teams, fostering growth in individuals as well as organizations, and developing innovative processes..

What is Sheila Gray's email address?

Sheila Gray's email address is ld****@****hoo.com

What is Sheila Gray's direct phone number?

Sheila Gray's direct phone number is +121467*****

What schools did Sheila Gray attend?

Sheila Gray attended Aiu Online, University Of Phoenix.

What are some of Sheila Gray's interests?

Sheila Gray has interest in Children.

What skills is Sheila Gray known for?

Sheila Gray has skills like Project Management, Operations Management, Customer Service, Sustainability, Strategic Planning, Process Improvement, Customer Satisfaction, Call Centers, Management, Sales, Sales Management, Leadership.

Who are Sheila Gray's colleagues?

Sheila Gray's colleagues are Christine T., Eric Branch, Madeline Gill, Rodney Mooneyham, Jamie Memmer, William Hansbury, Gina Whitson.

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