Sheila Lutz

Sheila Lutz Email and Phone Number

Customer and Sales Support at Omicron Electronics Corp USA @ OMICRON electronics
klaus, vorarlberg, austria
Sheila Lutz's Location
Greater Houston, United States
Sheila Lutz's Contact Details

Sheila Lutz personal email

n/a
About Sheila Lutz

Sheila Lutz is a Customer and Sales Support at Omicron Electronics Corp USA at OMICRON electronics. She possess expertise in customer service, project management, microsoft office.

Sheila Lutz's Current Company Details
OMICRON electronics

Omicron Electronics

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Customer and Sales Support at Omicron Electronics Corp USA
klaus, vorarlberg, austria
Website:
omicronenergy.com
Employees:
578
Sheila Lutz Work Experience Details
  • Omicron Electronics
    Customer Service And Sales Support
    Omicron Electronics May 2009 - Present
    Houston, Texas Area
    Customer Service and Sales Support for North America Sales Region. Works with customers, sales managers, and other groups. Provides consistent base for support measured by internal and external customer satisfaction indices.Coordination of daily work activities with outside area sales manager to manage customer's requests. Manage large number of concurrent customer orders and quotations. Customer Service and Sales Support for daily customer activities includes: order entry, tracking to assure on-time customer delivery; timely response to inquiries with appropriate OMICRON solutions; assist to resolve customer issues and needs; provides smooth backup support.Accounts Receivables duties include invoicing, collections, and sales tax exemption documentation.Tender Management duties include ensure bid proposals configured and submitted that meet customer requirements. General knowledge of power transmission & distribution.Customer Relationship Management Software - CRM. Knowledge of MS-OfficeSolid Customer RelationshipsCommunication skills (verbal and written).Some international and domestic travel to OMICRON and customer sites.
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  • Omicron Electronics
    Front Desk
    Omicron Electronics Jun 2008 - May 2009
    Houston, Texas Area
    Front desk support duties included answering telephone, coding invoices, shipping and receiving, light order processing, mail processing.
    View
  • Southern Union
    It Specialist
    Southern Union Jul 2003 - Jun 2008
    Houston, Texas Area
    Manage EMC NetWorker (formerly Legato NetWorker) backup solution Manage Norton Antivirus solutionDevelop, Administer, and Monitor Sarbanes Oxley (SOX) Compliance for server/data backup solution and antivirus solution.On call duty responsibility
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  • Electronic Data Systems
    It Specialist
    Electronic Data Systems Jan 1995 - Jun 2003
    Houston, Texas Area
    ENRON Account - Transportation and Storage Group (ETS) - Natural Gas Transportation and StorageManage tape backup solution for EMC Legato Windows and UNIX serversNorton Antivirus solution for servers and desktops.Customer Service Helpdesk - use of helpdesk trouble ticket system include log phone call requests; issue trouble ticket for second level support; document problem resolution and call follow up with requestors.Network management - User account setups, password resets, account maintenance; deactivations.SCADA database configuration for Gas Control networks included Florida Gas Transmission, Northern Natural Gas Pipeline, Houston Gas Pipeline, Transwestern Gas Pipeline.Telecommunication network troubleshootingOn call duty responsibility
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Sheila Lutz Skills

Customer Service Project Management Microsoft Office

Frequently Asked Questions about Sheila Lutz

What company does Sheila Lutz work for?

Sheila Lutz works for Omicron Electronics

What is Sheila Lutz's role at the current company?

Sheila Lutz's current role is Customer and Sales Support at Omicron Electronics Corp USA.

What is Sheila Lutz's email address?

Sheila Lutz's email address is sh****@****usa.com

What are some of Sheila Lutz's interests?

Sheila Lutz has interest in Animal Welfare, Arts And Culture.

What skills is Sheila Lutz known for?

Sheila Lutz has skills like Customer Service, Project Management, Microsoft Office.

Who are Sheila Lutz's colleagues?

Sheila Lutz's colleagues are Daniela Halder, Michael Albert, Abdulla Hakeem, Richard Marenbach, Thomas Schossig, Abhijit Sonavane, Michaela Plangg.

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