Sheila Ricks Email & Phone Number

Chandler, Arizona, United States

• Tool Owner - Responsible for maintaining the Global Engineering Time-keeping tool (called: “myTime”) while keeping the role of PMO & Testing Manager to finalize the functionality of the tool. I have consistently reviewed enhancements to it’s functionality by keeping current on the Business stakeholder’s Financial, or our Government (customer)’s business needs. The role requires working with IT to schedule Sprints, tracking bug fixes, running UAT, & generating the User Stories that will enable enhancements to its functionality, modify it’s integration to ADP, eSAP or other Financial systems. Tool supports N. America, S. America, Asia and Europe with over 28K+ Users. • Business Process Owner to track Engineering project work/absences which enables cost accounting functionality. This role includes and is not limited to the creation of the methods/tools needed to on/off board users, develop training videos and materials via DEGREED, created Share Point site for end users in dual languages to support the user’s ability to get help, request access, acquire a restricted role and find FAQ. Requires proficient understanding of HR Policy, Government regulations, ERP, & SME on the ‘myTime tool”• Manage the integration of myTime with Workday, eSAP, DRM, ADP,& LOA from 3rd party processors. • Serve as an Approver on the Global Governance Council when timekeeping is impacted by organization realignments • Lead a team of 20 Global Administrators who indirectly report to me to address Business process change, and tool enhancements.

Wfh - Chandler, Az

• As a member of Portfolio Planning for the Engineering Organization I collaborate with the IT Organization and the Business Customer to manage IT Projects. • Working knowledge of Microsoft Azure DevOps to track progress via the project dashboards. The level of detail is determined by applying (agile, waterfall, hybrid, etc.) and the application (COTS, configured or custom). • Work performed using Lean Portfolio Management and SAFe Methodology

Warren, Michigan, United States

• Lead multiple Engineering Teams to document processes via the owner’s share point sites, STAGES, PoE • Lead the OpEx Team to utilize multiple problem resolution strategies (i.e. Word Clouds, Venn Diagrams, Nine Box, OpEx, Six Sigma) to formulate the problem statement, re-frame the business process, Empathy Interviews, Waterboard the Mapping Process, brainstorm and analyze the gaps in knowledge, people, objectives, metrics and strategies needed to devise resolution• Successfully supported the launch a new Engineering system to enable engineers to produce the Statement of Work requirements, by working with cross functional teams to create the technical requirements, write user stories, perform UAT Testing, working towards the Launch’s timeline to begin the pilot and roll out of the new applications (Launched 3/11/22). • I lead the development of the UPM (User Profile Management) training strategy along with rolling out this training to various engineering teams. • I was the lead developer of the SOR training materials for live and LMS web-based classes. Successfully conducted multiple training classes to the GPD organization globally.• I was the Lead Facilitator for GPD New Hire Training on Business Processes, • Successfully rolled out Global DEI Training for the Engineering Organization which consists of over 15K employees

Warren Tech Center - Warren, Mi

• Successfully used my knowledge of Component Timing plans to track deliverables needed to support program milestones and approval gateways. A comprehensive understanding of the Component Timing Templates, GVDP, GSTS, the Interior & Exterior stakeholders along with Program Timing was used• Successfully tracked key deliverables from the Engineering, Purchasing and Validation stakeholders. • Created and rolled out the Programs new RCD Discipline to each Engineering Creativity • Created and rolled out the Recovery Plan process, for stakeholders missing key deliverables on time.• Within this role, I am working across Global Homerooms and stakeholders which include Korea, China, and Brazil• I was awarded the Team GM Recognition Award by my Supervisor and Director for creating a new templated email process to expedite qualitative responses from the stakeholders. This project was later sanctioned and used by OpEx and implemented for all TMAs to utilize on a daily basis.• Successfully received my Green and Black Belt in Six Sigma • I am currently a Team Leader for GM2020 and supporting its initiative to change our company’s overall approach to problem resolution

Warren Tech Center, Warren, Mi

• Global Lead Buyer responsible for procuring all DEF (Diesel Emission Fuel) Lines, DPS (Diff. Pressure Sensor) Lines and Fuel Sensor components for all global programs. • I successfully worked with all key stakeholders to achieve cost targets: DEF Lines/Bundled multiple packages for sourcing has driven APV (Annual Purchase Value) cost savings of $113.5K over the life of the program, Fuel Sensors/$239K, DPS Lines/$1.5MM – clear knowledge of cost savings tools: MCO, Find the Floor, Cost Modeling, Lean Mfg. principals ,etc.• I am the Chassis – Training Lead for our Engineering Logbook system. Requires collaborating with all Global Commodity Managers and Directors to roll-out training to all buyers, represent the SMT at all GMNA Training events, effectively communicate recent updates to the system and function as the expert for the buyers to go to when they need help navigating the system or resolving problems.• I operate with a high level of technological proficiency. I was the CT Lead for any Tableau Tool related questions

Dearborn, Michigan, United States

• Facilitate the sourcing process by functioning as a liaison between Commodity Purchasing and the Program Management Team for C-Car Programs. This requires a thorough working knowledge of the GPDS process, program timelines/milestones, and the purchasing deliverables• Lead, attend and support multiple meetings to establish the Program Sourcing Strategy, Team of Four, Launch reviews and coordinate commodity reviews at GCST. • Responsible for tracking SAL/CPA deliverables, team members, work plan. Ensure delivery of 100% of SALs by PTC milestone & 100% of CPA’s by PA. Report quality of financials to align to Program targets• Resolve issues during the M1, VP up to and including Post J1 milestones (Suspense, Red Borders, Outstanding TO’s, OTG, Capacity Studies, etc.)

Lathrup Village, Michigan, United States

• Provide Relationship Management skills to determine members’ financial service needs and communicate services and products that address these needs. This involves consultative selling by interviewing members to obtain personal and financial data.• Utilizing this data enables me to cross sell credit products, on-line banking and misc. technological support, loans, mortgages, IRA’s, auto loans, etc. • Provide the business to business financial services consultative support for New Business Accounts Execute and implement the marketing strategy for newest retail branch: Including prospecting, promotional campaigns, wealth management consulting and building a pipeline for future business. • Major accomplishments: Notary commission, Certified Financial Representative

Dearborn, Michigan, United States

Provided all sourcing support for new product programs in North America for door handle, weather-strips & glass commodity by working with the Core Buyer, Program Management Teams Cost Optimization, Supplier Quality, and the supply base.• Working knowledge of GPDS process and sourcing based on all major key events & MRD• Utilization of the key IT systems to facilitate sourcing, offers the supply base communication and purchasing objectives: (i.e. WIPS, WERS, CMMS, SIMS, CPV2, etc.)• Responsible for implementing commodity & business knowledge on any Cost Savings initiatives (i.e. BUR, Lean Assessment, Cost Model Meetings, Capacity Studies and Resourcing)• Successfully working with supply base to maintain Q1 certification by design & implementing plans to improve where quality scores are not met. • Work /w Finance to accommodate any financial issues (i.e. Lump Sum settlements, Tool Refurbishments)• Function as a Project Manager to multiple cross functional teams for future model vehicle launches

Michigan, United States

• Provided 38 Home Depot Stores with consultative and educational support to assist with Credit Card goals.• Successfully trained and operated as a liaison for transitioning client from GE Financial to Citi-bank card product, reports, call center support, problem resolution and strategy for getting credit approval, risk management and new commercial accounts.• Functioned as an Account Manager with key credit accounts for the commercial customer

Michigan, United States

• Supported 8 Sales Managers within Central US on implementation of Procurement Card for clients with annual sales revenues of $50MM up to $1Billion/yr. • Engaged by the Sales Manager to provide their clients with expertise on procurement card implementation.• Consulted client leadership at the CFO, CEO & CIO level to identify the People, Objectives, Metrics and Strategy to have a successful card program. Worked with client to define implementation strategy, financial reporting needs and user training.• Consulted client on the ancillary products which would help them meet their financial objectives (i.e. E-Commerce technology, Data Integration Technology, Leverage Buy programs, business process re-engineering)

M.S.A, Business Management

Bachelor Of Business Administration, Business

Education record