Sheila Silva Email and Phone Number
Dynamic and dedicated administrative professional, holding a Hons bachelor’s degree in business from CCT College in Dublin and overall 11 years of experience in office management and customer service. Strong expertise in handling customer inquiries, tracking records to meet targets and deadlines efficiently. Demonstrated ability to implement office policies and procedures to facilitate a smooth workflow.✔ Career Highlights:● Leveraging expertise in overarching process improvement to continually enhance internal tools and procedures and significantly boost productivity and efficiency.● Performing quality control checks on both my own and my peers’ data sets; consistently meeting all quotas for entry and quality checks.● Maintaining a reputation for meeting all deadlines and working quickly and error-free.● Demonstrating superior prioritization, time management, and organizational skills.With my proven record of performing efficient and accurate data entry—combined with my dedication to quality excellence, I am currently seeking a new and challenging position.I’m always interested in hearing from former colleagues, managers, or just interesting professionals, so feel free to contact me if you’d like to connect.✔L.I.O.N - LinkedIn Open to Networker
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Office AdministratorRedmond Property Maintenance Jun 2021 - PresentDublin, County Dublin, Irelando Responding to inbound enquiries via phone and email.o Working closely with the project manager and the director to ensure the projects are completed within the stablished deadline.o Creating, and maintaining data within the organisation’s CRM.o Preparing and analysing monthly/weekly reports.o Monitoring project progress against the schedule.o Creating quotations.o Liaising with sub-contractors as required.o Assisting with job scheduling & co-ordinate relevant correspondence.Accomplishmentso Leveraging skills in time management, service standards excellence, crisis management, customer service, and teamwork.o Developing and training new employees.o Exhibited a sense of urgency as well as exceptional problem solving and active listening skills to meet the needs of customers and achieve customer satisfaction -
Accommodation AssistantBlackrock College Oct 2017 - Jun 2021Dublin, Ireland● General duties involved partaking in regular inspection programs, maintaining accurate records, support the stock management report, and preparing accommodation and public areas.✔ Accomplishments○ Service standards excellence and teamwork.○ Training new employees -
Credit Risk AnalystLoterias Caixa May 2014 - May 2017Brazil● Analyzed and presented financial data to management.● Prepared monthly income and prepayments. ● Coordinated and conducted regular meetings with the firm's credit committee to review and analyze delinquent clients.● Established client evaluation processes to identify credit risk for mortgage and loan.● Maintained follow up to successfully resolve billing concerns.● Analyzed financial data, finding solutions to reduce costs, prepared reports, and identified risks.● Assisted with in-house litigation, including small claims representation and preparation of complaints.✔ Accomplishments- Increased productivity by implementing new services of real estate financing.- Cross-trained the staff.
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Administrative AssistantPedra Grande Construcoes Oct 2011 - Apr 2014BrazilConstruction Industry.● Greeted and directed appointments, vendors, and office visitors.● Composed, prepared, edited, and distributed correspondence and other department documents.● Managed monthly calls with various agencies and vendors to track billing versus contracted budget.● Provided all travel coordination (international/domestic) support for business meetings/trips.● Prepared itineraries, transportation arrangements, and expense reports.● Arranged conference rooms and facilities for meetings as required.✔ Accomplishments- Harnessed exceptional researching skills regarding new and prospective partners for emerging companies.- Worked closely with the company Director, reporting findings, and sourcing solutions for issues.
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Office Administrative AssistantInjeplastic - Formtap Jul 2008 - Oct 2011BrazilCommercial & Industrial Equipment Supplier● Supported senior managers with general office administration.● Maintained the office space and ordered supplies.● Supported with diary management and booking of meeting rooms.● Answered busy phones and routed calls/took messages appropriately.
Sheila Silva Education Details
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(Hons) - Level 8 -
Business Administration And Management, General
Frequently Asked Questions about Sheila Silva
What company does Sheila Silva work for?
Sheila Silva works for Redmond Property Maintenance
What is Sheila Silva's role at the current company?
Sheila Silva's current role is Office Administrator at Redmond Property Maintenance.
What schools did Sheila Silva attend?
Sheila Silva attended Cct College Dublin, Faculdade Pitagoras.
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