Sheila Collins Email & Phone Number

Fayetteville, Arkansas Area

Providing change management support (strategy, execution, and measurement) for business process and technology implementations.

Springdale, Arkansas

Developed and delivered org change solutions for SAP implementations.

Springdale, Arkansas

Responsible for operating as an organizational development leader and internal change consultant to management in the identification, development, and implementation of new business processes. This includes evaluating business initiatives to determine the appropriate organizational effectiveness interventions needed to meet organizational goals in addition to developing plans for implementing organizational effectiveness interventions that focus on company values and philosophies. A primary focus is assisting in the development and leading the execution of change management plans. This includes working with project teams to determine effective ways to judge and assess readiness, developing and executing readiness assessments, and providing timely and effective communication to business customers regarding the outcome of assessments.Other responsibilities include working with the business and internal IS customers to gain an understanding of their perspective on the current state, and working to educate and enlighten them on business, process and technology changes that are on the horizon and in the future state. A plan is developed and executed that will assist the organization in making the transition from the current state to the future state, gaining buy-in from the client and bringing them on-board with the impending change.

Springdale, Arkansas

Primary role was to define, develop, test, analyze, and maintain new software applications in support of the achievement of business requirements. Responsibilities could include writing business requirements and specifications, coding and/or performing system configuration, testing, debugging and analyzing software programs, applications and business processes. Responsibilities and duties include but are not limited to the following: Collaborate with IS Professionals and other technical staff to ensure that the current portfolio of applications is meeting the needs of the business; perform all programming and/or configuration assignments without close supervision; analyze and resolve software errors in a timely and accurate fashion; provide status reports where required; draft design specifications for software applications; develop and maintain software to support the business processes; create and maintain documentation for code and/or configuration throughout the system development lifecycle; train end users on established programs; provide on-call support and problem resolution for software applications.

-Worked with external consultants to customize and implement a Change Management methodology and best practices-Completed management duties of budgeting, resource planning, and recruiting of consultants for the Project Training Team -Partnered with key contacts in each Business Unit to identify current processes, communication, and training needs and implement plans to address the gaps-Assessed organizational communication costs & effectiveness and developed recommendations for improvement for IS Leadership-Planned and drafted Team Member communications for new systems and processes-Conducted Needs Assessments and Gap Analysis for Corporate and Plant Team Members-Conducted classroom and live web-based training to audiences from 1 - 20

Tyson Foods, Inc.

-Training Lead overseeing training development, training and communication for five Business Units-Successfully transitioned classroom and on-the-job training curriculum to 12 computer based courses-Assisted in refining the Change Management, Training and Communication tools, processes and procedures for the Project Training Team-Collaborate with project teams, business representatives, and plant personnel to understand and define training requirements for new processes and systems (i.e. Product Data Management, SAP Fleet Maintenance, Retail Trade Planning Tool, and Selling Group Consolidation)-Analyze new system and business requirements using research, interviews with Subject Matter Experts (SME’s), and consultation with project team members and leaders-Partner with IS Executive Leadership to develop presentations for Tyson Executive Leadership and the IS Department