Sheila Pierce Email & Phone Number

Pennsylvania, United States

Pennsylvania, United States

Brookshire, TX

Houston, Texas Area

• Leveraging my extensive professional experience, I’m in charge of supporting financial representatives by facilitating customer-centric and service-driven culture. It’s my job to open and managing client investment.
• Made key contributions towards pushing reps to successfully meet 2019 goals of obtaining 65 new clients.

Houston, Texas Area

• During my time with Cypress Fairbanks ISD, I provided efficient and professional administrative and clerical service to director of instruction. My main duties were to test possible ESL students for language.
• Led efforts to educate and train staff on use of Lync and MS Excel 2013; revamped filing system for easier access.

Houston, Texas Area

• As the Education Coordinator, I governed learning organization development, scheduling and logistics for educational courses, facilitating skill seminars, and implementing learning technologies. It was on me to.
• Increased class signups by 500% through Open House Event (WTW)

Houston, Texas Area

• While serving as the Training Systems Manager, I supervised all learning and education initiatives, programs, and resources to support training needs. The role called on me to create learning strategies and.
• Significantly reduced training delay index for trainees by 20% within one year.
• Served as help desk technician for Learning Management System; included virtual learning courses covering SkillSoft.
• Spearheaded efforts to develop and implement method for enrollment predictions which increased enrollment numbers and instructor utilization.

Houston, Texas Area

• Earlier in my career I provided sound leadership and championed critical tasks for oversight of global team of instructors. My job was to design and develop participant guides and learning reinforcement materials. I.
• Effectively liaised with vendors and negotiated better rates that ensured optimal treatment of participants
• Decreased department expenditures while upgrading systems through review of budgetary spend.
• Successfully improved morale and department growth.