To face new challenges and responsibilities in the areas of Information Technology Infrastructure Management, Customer Support, Retail Business Solutions, facilities management solutions and to fully utilize my educational knowledge, training and 7 years of experience with the opportunity to contribute to the efficient operation of a firm and to earn advancement through on-the-job performance. Proficient in Information Technology Infrastructure Management, Customer Support Services, Retail Business Solutions, facilities management and training. Ability to communicate at all levels with the experience in the Information Technology Infrastructure management and Customer Support arenas. Equally focused on driving operational excellence and effecting transformational change through continuous improvement of processes and procedures. Combines supervisory skills with a hands-on approach to manage multi-disciplined teams, influence performance and achieve common business objectives.Proficient in Information Technology Infrastructure Management, Customer Support Services, Retail Business Solutions, facilities management and training. Ability to communicate at all levels with the experience in the Information Technology Infrastructure management and Customer Support arena.