Developed and implemented the Intern SOP Handbook, facilitating comprehensive training for new interns and ensuring standardized procedures.Oversaw office space utilization and maintenance, as well as coordinated office training and eventsManaged the onboarding process for new agents, including the monitoring of real estate licenses and proficiently integrating them into office operation systems.

Proficient in addressing and entertaining large audiences. Skilled in public speaking during boat operations, ensuring an engaging and entertaining experience. Conduct comprehensive water safety briefings for customers, facilitating the issuance of temporary boater licenses. Ensure customers are well-informed about safety protocols, enhancing overall boating experience. Address customer inquiries and concerns related to bookings, parties, and sales. Manage a dynamic daily schedule, taking initiative to maintain business operations. Train and onboard new crew members.