- Led strategic campaigns, increasing product visibility by 20%.- Created content for various channels, boosting online following by 33% within one year.- Coordinated successful events for enhanced brand awareness.- Produced visually appealing collateral aligned with brand guidelines.- Managed social media and website for improved online presence.- Implemented lead-generation strategies for effective conversion.- Monitored and analyzed campaign performance.

- Efficiently convert income leads into future loans through a structured follow-up system.- Manage all aspects of marketing for the loan officer, including social media, events, and strategic marketing campaigns targeting referrals.- Establish organizational systems to enhance team communication and streamline loan process tracking.- Conduct a comprehensive review of incoming applications, including credit checks and document verification for pre-approval.- Manage scheduling responsibilities on behalf of the loan officer.- Implement a weekly update system for transparent communication during the loan process.

- Strategically promote company products through targeted marketing and advertising on various social media platforms.- Execute a comprehensive sales process, including informative customer interactions, precise quoting, and successful deal closures ranging from $3,000 to $10,000 per unit.- Assume responsibility for the onboarding training and ongoing development of new sales representatives within my team.- Collaborate in the creation of comprehensive training guides utilized by all new sales agents.

- Staff Management including hiring, training, scheduling, and supervising all staff members.- Ensuring exceptional customer service for residents, including handling special requests, inquiries, and complaints.- Overseeing the day-to-day operations at multiple luxury high-rise properties in the Austin downtown area, ensuring efficiency and effectiveness in fulfilling resident needs.- Building and maintaining relationships with residents to enhance their experience in the community. - Engaging with residents to stay informed about events, attractions, and services that may be of interest.- Providing ongoing training and professional development opportunities for staff to enhance their skills and knowledge.