•Develop and implement social media strategies, campaigns and plans to build brand/church awareness and maintain brand consistency•Create and post engaging written and visual content for all social media platforms•Monitor social media progress using web analytic tools

• Crafted and scheduled timely, engaging social media posts for Instagram, Facebook and Twitter using Hootsuite• Independently designed brochures, presentation folders and various other promotional materials to be used throughout the practice• Assisted Office Manager in planning various internal and external office sponsored events.

• Conducted in-depth conversations to provide solutions that improved the financial well-being of customers• Participated in outbound calling efforts to increase revenue and customer loyalty• Identified referral opportunities to business partners in mortgage lending and investments

• Efficiently processed a variety of transactions for a high volume of both drive up and lobby customers• Promoted new products and services by highlighting potential benefits• Effectively managed/assessed all risks associated with monetary transactions to mitigate loss

• Communicated current and future events to members via e-blasts • Created and managed in-house marketing and visual representations• Collaborated in the publishing of the monthly newsletter