• Identified and analyzed trends in complex data sets and translated findings into actionable outcomes.• Utilized SQL & Tableau to investigate data and communicate business insights.• Used MS Excel to effectively create formulas and pivot tables for reporting and visualization.• Built data models and maps with Python to generate meaningful insights on customer data.

• Drove overall financial results for multiple assets by analyzing and summarizing key issues, trends and addressing possible strategies.• Prepared monthly, quarterly, and annual financial management reports and used month-end financial information in preparation of monthly variance analysis and insights• Awarded Greatest Expense Control across company for strategically saving over $80,000.• Developed, reviewed, and submitted property operating and capital budgets based on predictive analysis to gain 5% NOI annually and communicated to stakeholders.• Helped support annual budgeting and ongoing forecasting processes• Coordinated and managed multiple capital projects simultaneously and showcased results to stakeholders.

•Undertook Regional financial reporting to investigate purchase orders which resulted in eliminating $24,000 in expenditures.• Prepared monthly, quarterly, and annual financial management reports and used month-end financial information in preparation of monthly variance analysis and insights• Helped support annual budgeting and ongoing forecasting processes• Performed analysis to highlight key, actionable areas for improvement•Collected $93,000 in bad debt within 2 months eliminating all collections and court hearings.•Awarded the ORA Elite Top 1% for being ranked 18 out 1,564 properties in the nation by J Turner Research for Online Reputation and Customer Service.•Minimized vacancy periods by collaborating with stakeholders to strategize improvements to marketing initiatives, business plans and tenant outreach programs.•Developed and executed plan to achieve and maintain 95% or better rate of occupancy.

•Directed the leasing office by creating innovative procedures resulting in streamlined customer service and sales.•Assisted in 4 property acquisitions by auditing customer files and tracking discrepancies for further investigation.•Examined delinquency reports to investigate outstanding debt resulting in calculated efforts on collections.•Worked closely with residents to understand needs and resolve diverse issues.•Created a tracking system for renewals which was adopted as a tool by the region. •Assisted in training leasing agents, and assistant managers across the region.

•Presented and sold apartments to prospective residents•Managed leasing, closing, and move in process with new residents•Identified prospective applicants using ILS sources to convert into tours & sales•Reviewed renewals and identify areas of revenue growth