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Shelby Thimios Email & Phone Number
Senior Strategic Customer Success Manager
at
Intercom
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Strategic Customer Success Manager
Location
Charlotte, North Carolina, United States
Company size
Who is Shelby Thimios? Overview
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Quick answer
Shelby Thimios is listed as Senior Strategic Customer Success Manager at Intercom, a company with 1770 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Shelby Thimios.
Shelby Thimios previously worked as Senior Customer Success Manager at Optimizely and Customer Success Manager at Optimizely. Shelby Thimios holds Bachelor Of Science - Bs, Psychology/Management from Wingate University.
Company email context
Email format at Intercom
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Intercom
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Profile bio
About Shelby Thimios
I drive customer success. A seasoned professional in customer success management and business development, I elevate customer satisfaction through seamless cross-functional communication, tackle complex client challenges, and build strong relationships. I excel in understanding unique customer needs and recommending tailored solutions for optimal results.Outside of work, I am passionate about the outdoors, spending time with friends and family, weightlifting, cooking, and learning about new cultures in travel. I enjoy good coffee, discovering new books, and hiking with my high maintenance husky.Let’s connect (over coffee, of course)
Current workplace
Shelby Thimios's current company
Company context helps verify the profile and gives searchers a useful next step.
Intercom
9 roles
Shelby Thimios work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager
Current
Jan 2024 - Present
Customer Success Manager
Jun 2022 - Jan 2024
Agent Success Partner
Aug 2021 - May 2022
Transaction Coordinator
May 2021 - Aug 2021
Senior Executive Assistant
Doma Vida Capital, Llc
May 2020 - Apr 2021
Operations Manager
Mar 2019 - Apr 2021
Head Concierge
Apr 2018 - Mar 2019
Waitress & Trainer
May 2014 - Apr 2018
Team & coworkers
Colleagues at Intercom
Other employees you can reach at intercom.io. View company contacts for 1770 employees →
NL
Nan Lu
Colleague at Intercom
Greater Chicago Area, United States
View →
IU
Intercom Undefined
Colleague at Intercom
Bogota, D.C., Capital District, Colombia, Colombia
View →
RB
Róisín B.
Colleague at Intercom
Dublin, County Dublin, Ireland, Ireland
View →
NI
Nader Ibrahim
Colleague at Intercom
Cairo, Cairo, Egypt, Egypt
View →
FJ
Federico Jiménez Villalonga
Colleague at Intercom
Dublin, County Dublin, Ireland, Ireland
View →
SG
Sky Gems
Colleague at Intercom
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
View →
SS
Sofhia S.
Colleague at Intercom
Ireland, Ireland
View →
MF
Mady Fofana
Colleague at Intercom
Noisy-le-Sec, Île-de-France, France, France
View →
JM
James Mckenna
Colleague at Intercom
Dublin, County Dublin, Ireland, Ireland
View →
NC
Niamh C.
Colleague at Intercom
Ireland, Ireland
View →
Nan Lu
Colleague at Intercom
Greater Chicago Area, United States
View →
IU
Intercom Undefined
Colleague at Intercom
Bogota, D.C., Capital District, Colombia, Colombia
View →
RB
Róisín B.
Colleague at Intercom
Dublin, County Dublin, Ireland, Ireland
View →
NI
Nader Ibrahim
Colleague at Intercom
Cairo, Cairo, Egypt, Egypt
View →
FJ
Federico Jiménez Villalonga
Colleague at Intercom
Dublin, County Dublin, Ireland, Ireland
View →
SG
Sky Gems
Colleague at Intercom
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
View →
SS
Sofhia S.
Colleague at Intercom
Ireland, Ireland
View →
MF
Mady Fofana
Colleague at Intercom
Noisy-le-Sec, Île-de-France, France, France
View →
JM
James Mckenna
Colleague at Intercom
Dublin, County Dublin, Ireland, Ireland
View →
NC
Niamh C.
Colleague at Intercom
Ireland, Ireland
View →
1 education record
Shelby Thimios education
FAQ
Frequently asked questions about Shelby Thimios
Quick answers generated from the profile data available on this page.
What company does Shelby Thimios work for?
Shelby Thimios works for Intercom.
What is Shelby Thimios's role at Intercom?
Shelby Thimios is listed as Senior Strategic Customer Success Manager at Intercom.
Where is Shelby Thimios based?
Shelby Thimios is based in Charlotte, North Carolina, United States while working with Intercom.
What companies has Shelby Thimios worked for?
Shelby Thimios has worked for Intercom, Optimizely, Better, Doma Vida Capital, Llc, and Suite Nectar Salons.
Who are Shelby Thimios's colleagues at Intercom?
Shelby Thimios's colleagues at Intercom include Nan Lu, Intercom Undefined, Róisín B., Nader Ibrahim, and Federico Jiménez Villalonga.
How can I contact Shelby Thimios?
You can use AeroLeads to view verified contact signals for Shelby Thimios at Intercom, including work email, phone, and LinkedIn data when available.
What schools did Shelby Thimios attend?
Shelby Thimios holds Bachelor Of Science - Bs, Psychology/Management from Wingate University.
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